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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Nest learning thermostat wifi Mesh and extender connection issues

Hi, I have 3 Nest learning thermostats and downstairs they link to an Orbi Mesh system. Upstairs, due to a massive structural wall, I can’t get the Mesh to work, so can I use an extender to connect the thermostat? The Heat Links are all on the Mesh s...

CR4 by Community Member
  • 125 Views
  • 0 replies
  • 0 kudos

Nest heating

Hi my nest thermostat used to come on when I approached it. How do I get it to react when I’m near it? thanks

Pablonest by Community Member
  • 399 Views
  • 3 replies
  • 0 kudos

Export Nest Temperature Sensor Data

How can I export my Nest temperature sensor data? I have a thermostat and three temperature sensors. When I export my Nest data using takeout, I see temperature data from my thermostat but not my sensors. Is it in there and I'm just not seeing it? Do...

barryam3 by Community Member
  • 339 Views
  • 1 replies
  • 1 kudos

default temperature above 45

Is there a way to set the heat default above 45? My husband wants the default to be 55 degrees for the heat. Is there a way for me to increase that amount?

A/C won’t turn off

Our A/C unit has spontaneously been going on and off today. Even once we shut the breaker off. We cannot figure out how to turn it off and stop this cycle until we can have someone out to look at it. Meanwhile our Nest now shows that the house temper...

Nest Thermostat

I have the thermostat set to wake up when approached. It does not wake up, it has power and batteries are charged and are good. How do I get it to wake up when I approach it?

Forgot original password

Bought a new phone,unfortunately dummy me never wrote down password. Old phone was wiped clean to factory default, for trade in.I know I should have released it first,but didnt.how do I solve this?

Gborna by Community Member
  • 339 Views
  • 2 replies
  • 1 kudos

Nest has no cool option.

My cool option on my nest has disappeared. It used to be there and now I only have heat. I have reset the HVAC system, I have checked the wires, and the wiring setup on the app is detecting the wire. How do I get the cool option back?

Thermostat behaving strangely

This past week one of our 2 Nest e thermostats has started shifting between the temperature readout and the menu every few minutes. I have no explanation for why. We put new batteries in it and tried resetting it but it still continues to do this int...

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