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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts

Nest Thermostat Disconnected from wifi

Hello again all,I was provided with an incident reference number 6-4120000031957, awhile back and I replied with the required information but I have not heard back. Incidentally, my thread has been closed. Thank you.

valmichel by Community Member
  • 12 replies
  • 0 kudos


 New Thermostat has been saying cooling delayed for hours. Inside temperature 79 cooling set to 73

TooFly by Community Member
  • 3 replies
  • 0 kudos

Resolved! Nest 3rd Generation Thermostat

Nest thermostat disconnected from app and will not reconnect giving me M15 error. I’ve tried all the troubleshooting mentioned and nothing. WiFi is working fine. I’m at a loss.

JWH by Community Member
  • 12 replies
  • 0 kudos

Nest appl. on iPhone stopped working

My iPhone 8 stopped showing me the normal Nest appl with upstairs and downstairs temps. My iPad Pro still shows the best appl page with both zones and controls them. iPhone indicated that I had to roll my Nest appl in to Goggle Homeappl…..this did no...

Toysbyus by Community Member
  • 3 replies
  • 0 kudos

W5 error

I have had a nest for 2 years now and never had an issue with connecting to WiFi, now it won’t connect at all?

Google Nest 3rd Gen Heat Link dead

Had Gen 3 Google Nest installed as part of a two zone system about 1.5yrs ago. Heat Link controlling upstairs heating (zone 2) suddenly has no lights and has stopped working. Tried the reset method but nothing. There is power in the unit as my voltag...

cannot connect app to Thermostat E

I have tried numerous times to connect the Nest app to my Nest Thermostat E. I've read the post re. an entry key but it is not possible to obtain one of these as the thermostat doesnt give me this choice. Oddly it says: Nest App Connected? I press th...

Webbo by Community Member
  • 3 replies
  • 0 kudos

1hr minimum heat ON setting

Why is the minimum heat demand time period 1hr. My heating system does don’t require 1hr otherwise it will be on too long and inefficient. Schedule should allow for 15/30 minute heat up periods.

D11odd by Community Member
  • 3 replies
  • 1 kudos