cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23651 Views
  • 0 replies
  • 8 kudos

Google Home app

I upgraded most of my Nest stats to 4th generation and migrated everything, including some 2nd and 3rd generation stats to the Google home app. In attempting to add members to the home, the app keeps returning the message “can’t send an invite now”. ...

Spudge by • Community Member
  • 119 Views
  • 2 replies
  • 0 kudos

3-Point Temp Differential on Schedules?

Just bought and installed two 4th-gen Nest thermostats. For context, I like to keep my house 70 during the winter and 72 during the summer.So when I went to program them, I started with the "Comfort" setting, and set the "orange" number to 70 ... but...

femcrae3 by • Community Member
  • 113 Views
  • 2 replies
  • 0 kudos

Resolved! Thermostat not working

I’ve spent the last few days trying to reconnect my Nest Learning Thermostat, and the entire experience has been extremely frustrating. I followed every single troubleshooting step possible — factory resets, network resets, reinstalling the app, reco...

MD22 by • Community Member
  • 214 Views
  • 3 replies
  • 0 kudos

Nest Thermostat support discontinued

I’ve spent the last few days trying to reconnect my Nest Learning Thermostat, and the entire experience has been extremely frustrating. I followed every single troubleshooting step possible — factory resets, network resets, reinstalling the app, reco...

MD22 by • Community Member
  • 95 Views
  • 0 replies
  • 0 kudos

Thermostats Constant losing internet connection

I own five (5) NEST thermostats .. Three in one home, see,y models which suffer constant internet disconnects…. I go away for months and rely on NEST to maintain my schedule, especially with regards to heat in Eastern winters…. So upsetmthst NEST is ...

BOB2play by • Community Member
  • 81 Views
  • 1 replies
  • 0 kudos

Nest heat link has failed

Nest learning thermostat heat link has failed. 230v power in, nothing out No lights Doesnt manually turn on when bitton pressed Reset doesnt work Where can i get replacement? Cheers Mitch

Mitch182 by • Community Member
  • 122 Views
  • 3 replies
  • 0 kudos

Heating not turning on

My heating is not working this morning notice the thermostat stated the heating was on however the radiators were coldheating upstairs working finewe have reset the settings reconnected to the heat pad etc done test everything but our heating downsta...

Kaylee93 by • Community Member
  • 99 Views
  • 3 replies
  • 0 kudos

Forced Obsolescence of Gen 1 & 2 Nest Thermostats

I would like to formally escalate an issue with my Nest Learning Thermostat Gen 2. Ya'll recently discontinued all remote and app functionality for this product, effectively removing core “smart” features that were advertised and integral to the prod...

KillWill by • Community Member
  • 197 Views
  • 3 replies
  • 4 kudos

Resolved! nest thermostat fell off cell phone app

I have been using a nest thermostat for years and all of a sudden I fell off my nest app and I can't get it backany thoughts on how to fix thisThe thermostat still works manually at home but isn't in appnot certain what version of nest it is

randykro by • Community Member
  • 108 Views
  • 1 replies
  • 0 kudos
to vote
Labels