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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3998 Views
  • 0 replies
  • 5 kudos

Notify of power loss?

I have a Nest thermostat (not E, not Learning) with the C wire connected and controlling a heat pump. Wifi connected and thermostat shown in Google Home app on an iPhone. As a test, I opened the circuit breaker to the heat pump. The Nest displays a l...

MrLizard by Community Member
  • 391 Views
  • 1 replies
  • 1 kudos

Can't Connect Thermostat to Google home

I am unable to connect the Smart learning Thermostat to my Google home.I already have 2 Indoor/outdoor Nest Cams connected. When I go to add the device everything works great, However once I finish. It does not appear on the app. Any suggestions?I ha...

Pax17 by Community Member
  • 578 Views
  • 6 replies
  • 1 kudos

Resolved! Scheduling issue

In January I revised my schedule through the app. On two occasions since then some of the settings from the prior schedule have been added back into the revised schedule. How can I fix this?Thank you

JFS by Community Member
  • 531 Views
  • 4 replies
  • 0 kudos

Manual over ride

If I program a heating schedule and then want to temporarily over ride the scheduled temperature how does the Nest Learning thermostat handle that? Will it automatically resume the schedule at some point on its own or stay at that temp until I do som...

lsansoucy by Community Member
  • 1161 Views
  • 4 replies
  • 0 kudos

nest learning thermostat

I'm having trouble getting power to my nest thermostat. It worked fine for over a month, but hasn't worked for about a week. I've checked all wires and everything appears ok. Do I hire an AC tech or an electrician?

thermostat offline

My Nest thermostat, which has been online for several years without issue has gone offline in the Google Home app. It is connected to the Nest app yet says offline in the GH app. I have followed all the threads I have found about it and have reset an...

Kaverkev by Community Member
  • 1265 Views
  • 11 replies
  • 4 kudos
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