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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4697 Views
  • 0 replies
  • 5 kudos

Wireless Worcester Greenstar Digistat RF Thermostat E compatibilty

Hi, a couple of questions really 1) The rather simplistic compatibility checker says either the Learning or 'E' thermost should be compatible (yet the 'E' is allegedly discontinued??). The install videos all seem to show wired thermostat replacement ...

ipanel by Community Member
  • 714 Views
  • 3 replies
  • 1 kudos

Pre Heating

My schedule is set to 20c at 6pm…..today preheating began at 2pm and has reached 20 by 3.15pm……much too early. Why is it so poor at maintaining the schedule?

Geoff27 by Community Member
  • 985 Views
  • 6 replies
  • 0 kudos

Bad data for thermostat in Nest app?

Out of town, monitoring by thermostat/furnace history data. Device is set on ECO since this is an extended absence, and it's winter cold where I live, so heat mode only. On one particular day, the history data for the day before showed that my heatin...

KQmelo by Community Member
  • 149 Views
  • 0 replies
  • 0 kudos

Resolved! Very Low Battery / replace now

Will I need to reprogram my Google Nest Thermostat after I replace the batteries, and exactly what type of batteries are recommended. (I do have a power supply connected ( c wire )).Should I use regular alkaline or rechargeable lithium?Thank you

PeterJJ by Community Member
  • 1344 Views
  • 3 replies
  • 0 kudos

Heat link

My thermostat appears to be working properly but does not connect to the heat link. The heat link light is blue. I have tried resetting the heat link without success. Also going to factory default and turning it off an on again. It remains blue.

Cassel by Community Member
  • 263 Views
  • 3 replies
  • 0 kudos

Thermostat nest app

During the set up of the thermostat using the app I was prompted to take a picture of my wiring setup before disconnecting. I took the picture and it said I was successful but I am unable to find the picture of my wiring. I did not take it with my ph...

Nest Thermostat and smartthings

Hi from Greece I have Europe version of Nest Thermostat I have connect it to smartthings but shows the temperature to fahrenheit and not celsius Also when you update Google home and smartthings (skils) before 2 years or so from that time I can't chan...

B16bb16b by Community Member
  • 316 Views
  • 0 replies
  • 1 kudos

Resolved! Nest Senson Not Connecting

Hi,I have a Nest Learning Thermostat, 3rd Generation and a Nest Temperature Sensor, purchased in November. The thermostat was installed by our HVAC tech in early January. The following week, I started to install the Temperature Sensor. Using the Nest...

SteveV1 by Community Member
  • 612 Views
  • 6 replies
  • 1 kudos

Nest thermostat compatibility

Tried the compatibility checker, but it wasn't sure. Question is, is my thermostat compatible with Nest with these wires:RH, Y, G, W/E

Bierma by Community Member
  • 355 Views
  • 4 replies
  • 0 kudos
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