With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Thermostat. I only have a red and green wire. Is this compatible
I have a 1996 boiler with a thermostat that only has a red ( labeled R) and green wire (labeled w). Is this compatible?
how to find the thermostat model number to apply for a rebate
I looking to fill out a rebate application and need the model number of my thermostats. The technical info just says display-3.7 as model name.
Thermostat Warranty
I have attempted multiple time to submit a warranty claim at the below website. Every time I get the following error: Refresh this page and try again. Sorry, there was a problem with the form.Does anyone have a solution to this?https://support.google...
nest heat link box power failure.
Hi, heating came as normal this morning, however went off. Thermostat states unable to sinc with heat link, Heat link has no power. checked power supply all well. Attempted several times to revive without success. Suspect the box has failed. How do I...
Electric companies adjusting my thermostat
Has anyone noticed their thermostat gets adjusted while they’re still home? I’ve come home, turned on the heat and within an hour or two it’s adjusted back down a degree or two. I’ve left it on 72 before I go to bed and it’ll be adjusted to 69 when I...
Trying to install new Nest thermo with OLD furnace and only two wires
Hi, I'm trying to install the new Nest Smart Thermostat. I have an extremely old (30yrs+) furnace. I only have two wires going into the old thermostat. Also, no central air, just an oil fired furnace. I measure 24CDC across T1 and T2 when system is n...
Understanding scheduling
Hi folksI've just installed my new system and all is working (regular gas boiler). I have a couple of questions.Firstly, I don't quite understand how scheduling works. Worth stating, I live in an old stone cottage in the UK so have deactivated True R...
Heat won’t turn on
Just installed. Testing went great but not it’s not turning on! It’s 58 in my house. No error code showing up. Fuse box is all good. Wiring is all good according to Nest. I don’t know what’s going on.
Can’t connect Thermostat to Heat Link
I had my Heat Link wired up to my boiler a few days ago, and it works fine manually (press the button twice to turn heating on, etc).I can also add my Nest Thermostat E to my account no problem, set the Wifi up etc.However, when it comes to linking...
Heatlink is not powering
Hi,I’ve a second generation nest thermostat and heatlink. This morning the thermostat showed the H72 error and no lights were showing on the heatlink. I tried flipping the circuit that powers the heatlink, and the 20 second holding of the button to r...
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