Support changes to our earliest generation Nest Learning Thermostats Read more
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Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat not working
My nest thermostat has stopped working now for the 2nd time. It keeps telling me that the wires are not connected, but everywhere is connected. My battery level is fine and we do not have either system hooked up to wifi because we live in thw middle ...
New Number No Code
I called customer service, and they could not provide a logical solution to my issue.I have an existing Nest account for my thermostat. Whenever I try to log on a code is sent to my old phone number. I was told my only solution is to create a new ema...
Resolved! Thermostat Software update content
I noticed on my Nest version 2 Thermostat the latest software update 5.9.5-4 is dated occurring in September ( I assume 2022?) I would like to know if somewhere there is a history of updates that references the fixes and features the updates resolved...
Compatibility
Contacting from a K-12 public school. I am considering purchasing Nest Thermostats for our new pre-k building(because no one from our operations or maintenance will be at that site, and we wish to monitor heating and cooling), but wasn't sure if I wo...
New Install - Only blowing cold air when I'm trying to run heat
Hi, I have read over most of the answers to this. My system is fairly new and should have been compatible. Did I cross a wire? I am wondering if I should try switching the Red to RC from RH. The original thermostat may have had a small jumper? Also,m...
Google Nest Learning Thermostat
I have the Learning Thermostat. After using for a couple days, I took it down to paint and when I put it back up, it will not connect to the Y wire. We have tried multiple times and asked an electrician to do it. Nothing has worked. It's literally on...
Nest thermostat.
How do we mannualy set Temp without 2+ hour wait?
Nest thermostat-entry code -unable to add it to my app?
Trying to reset my Nest thermostat back to original settings, and when I get the entry code, I am unable to toggle back to the alphabet letters from numbers?
Wiring configuration for Nest Thermo - heat pump runs but no heat?
Heat Pump not staying on to heat up the home? Here is the original wiring diagram. Wiring configuration for Nest Thermo - heat pump runs but no heat? When I look at the wiring attachment on the program it states no W white wire attached even though i...
Nest thermostat control
Our nest system is two years old and I still can’t work it out - we have a basic schedule but then when you want more heat of an evening and turn thermostat up and nothing happens for about 2 hours - radiators stone cold and then randomly kick in lat...
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