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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21827 Views
  • 0 replies
  • 6 kudos

Is it compatible?

When I disconnected it and started to install it said not compatible via the app, but then another post made me think it actually is. Does anyone have insight? Chat never responded.   

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Activity History stopped showing - 3rd Gen Thermostats

I have 5 homes on my Google Nest account with 3rd Gen thermostats in each. I've interrogated Activity History remotely for several years to check on activity in the properties. It's very useful as a remote "airbnb" host. Recently, Settings>Home/Away>...

itsjk by Community Member
  • 1451 Views
  • 8 replies
  • 0 kudos

Cannot add Nest Learning Thermostat to Google Home App

I cannot add Nest Learning Thermostat to the Google Home App.When I try to add it, I get the following message after scanning the QR code on the thermostat Unable to start device pairing. Configuration not availableCan anyone help.

skhan1 by Community Member
  • 1217 Views
  • 9 replies
  • 0 kudos

PLEASE ADD SWING ADJUSTMENT ON NEST GENERATION 3

PLEASE ADD SWING ADJUSTMENT ON NEST GENERATION 3I just found another thread about this that appeared to be suddenly closed due to a solution being found…but no solution was stated. Have we convinced Google to update their software so we can adjust th...

Penguins by Community Member
  • 510 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat schedule

I have a scheduled time to heat the house from 6am at 20 degrees and to go down at 8pm to 15 degrees. However this morning at 4:30am when I was letting the dog out, the heating was on at 20 degrees. Could this have been because at some stage during t...

Eva1 by Community Member
  • 974 Views
  • 7 replies
  • 0 kudos

Nest E display

Why is  the current temperature displayed in blue? What does this mean?

gertler by Community Member
  • 692 Views
  • 4 replies
  • 0 kudos

Heatlink not working

Heatlink suddenly stopped working, the dreaded H71 code. I live in the north of the UK & have not heating & hot water. How do I get a replacement, have gone through the ‘help’ steps to resolve the issue but no success.

Wotnoheat by Community Member
  • 1910 Views
  • 12 replies
  • 0 kudos

Resolved! Poor Customer Support

I want to start and say I love my Pixel and both of my nest thermostats! That being said, I will not purchase another item from Google until the customer service problems are resolved. I had issues with my Pixel 2 and problems with delivery of my Pix...

Phosis by Community Member
  • 1036 Views
  • 5 replies
  • 3 kudos
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