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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4530 Views
  • 0 replies
  • 5 kudos

Nest Thermostat with sudden error code

We've had a Nest Thermostat since April, working with no issues. Suddenly, it's giving us an error code saying it can't find the C wire. There is nothing wrong with the wire. It has power. It's clean, stripped, has been working fine since April. Help...

KelCdB by • Community Member
  • 136 Views
  • 0 replies
  • 0 kudos

Heat to 81

We have been using the Nest for 2+ yrs with no issue. Now the heat has gone up to 80. I have shut it off and still at 80 in the room. How do I know if it is the Nest or the Furnace?

Renee by • Community Member
  • 132 Views
  • 0 replies
  • 0 kudos

Nest 3rd Gen drops off network

This is my second Nest thermostat. Sadly, it's still performing the way it did years ago >>> Nest just can't get it right! I switched over to Ecobee and have never been happier! Not once have I ever had an issue with the thermostat >> IT JUST WORKS!

tedsesr by • Community Member
  • 326 Views
  • 1 replies
  • 0 kudos

Clean energy

I have 3 systems in my house, a heat pump, an oil boiler for radiators and and oil furnace. Therefore, I have 3 thermostats. I am in the Nest Renew program. I do not understand why it is adjusting the boiler and furnace for cleaner energy times since...

slattmi by • Community Member
  • 148 Views
  • 0 replies
  • 0 kudos

Resolved! Heatlink problem

Heatlink has power but no lights and will not work or reset.How do I organise a warranty replacement?

Nest thermostat W5 error

My 3rd generation Nest learning thermostat has worked for over a year with no problems. But a few days ago it started showing W5 error code, it can't see my router and I repeatedly tried all the troubleshooting steps, restarted my router, entered use...

Logger by • Community Member
  • 809 Views
  • 9 replies
  • 0 kudos

Nest Heat Link issue with one day left on the warranty

Hi,My Nest Heat link has stopped working - no lights. This is the second of three I bought 2 years ago to break. It's literally one day before the two warranty expires. There is 240 volts to the heat link. I know I've tested it. I tried clicking the ...

brabo72 by • Community Member
  • 624 Views
  • 9 replies
  • 0 kudos

Thermostat offline

Nest thermostat is orange and working. Phone app thermostat is black and offline

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