Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts

Nest Thermostat Router Connection

I have a Nest thermostat in my vacation home in Montana. Occasionally (every three months or so) it loses connectivity with the router. Not being able access it with the US/Canadian border closure a neighbor goes over and reboots the router and all i...

Can’t add Learning Thermostat to app

I have a new Learning Thermostat that was professionally installed and I was able to add it to my app. However after two days it appeared offline. I deleted if from the app but I cannot add it again. I’ve restarted it several times, rebooted my route...

Nest Indoor Temp Stuck .. Help

My Nest Thermostat shows 20.5 C as the indoor temperature and never changes. It's always 20.5 C. Night and day while the Co.fort setting is 19.5 C a d the Sleeping setting is 17.5 C. What is wrong with the I door temperature reading? Has anyone else ...

WiFi not detected

My Nest Thermostat has all of the sudden stopped detecting my WiFi network and even if I type it in will not recognize it or connect, help! I’ve contacted my WiFi provider and it’s working properly. I’ve had this nest for about 5-6 years and it’s bee...

Nicole88 by Community Member
  • 3 replies
  • 0 kudos

Heat link - power failure

Had a learning Thermostat for about 18 months with no issues. Now my heat link unit has completely failed (thermostat is still on, as is the boiler itself which shares the same power circuit as the heat link). Tried all of the suggested options in ot...

siash000 by Community Member
  • 7 replies
  • 1 kudos

Learning Thermostat Fan Test Fails

Hello, I am sure one of you will know the answer. After installation and during the testing procedure, the fan test fails to turn on the blower. It runs fine during heating and cooling. I have the wires correct because I double checked and the blower...

Set heating to come on in mornings

How can I set the temperature to rise before I get up in the morning? I have tried to do this on the app, but nothing happens when I select a time on the schedule. The house is so cold in the mornings and I would like the temperature to rise half hou...

Candy by Community Member
  • 4 replies
  • 0 kudos

3rd gen nest heatlink faulty

My 3rd gen Heatlink is faulty. I have been through all the restart procedures but it is dead. Is it possible to just get a replacement Heatlink without having to buy the full Nest Thermostat package?

Daveo1 by Community Member
  • 1 replies
  • 0 kudos