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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Nest learning thermostat home/away not changing

Hi. When I change the state of the thermostat from Home/away nothing happens or it takes over 20 minutes to change. I have deleted and re installed the app but nothing has improved.I went to my brothers house only 1 mile away and his nest thermostat ...

Compatible

I just got a nest round charcoal thermostat. i want to know if i can use it for radiant heat. and how do u check what generation is this profuct

Krish by Community Member
  • 105 Views
  • 0 replies
  • 0 kudos

Resolved! Nest thermostat disconnected from nest server

Hello,I have been trying to figure out how to keep the nest thermostat connected to nest server so I can control it from the google home app. My system has W and R wires so I am using the nest power connector. It is dedected. Power is good. Batteies ...

HLy by Community Member
  • 9530 Views
  • 36 replies
  • 9 kudos

Nest not connecting to heat link

Our 3rd gen Nest Thermostat, which has been working great for 5 years, is now no longer connecting to the Heat Link. I have tried restarting the Heat Link and done a full factory reset (held down the button for 20 seconds), but it still won’t connect...

Thermostat does not trigger heat

I have two Nest thermostats. One will not trigger the heat to turn on. When it hits the temperature, there thermostat activates the fan, but no heat. The other thermostat works fine. If I switch thermostat locations, I have the same problem with the ...

wkmont by Community Member
  • 181 Views
  • 0 replies
  • 0 kudos

Home App registration

There are no ID numbers on my thermostat so I can’t tell Google Home to connect to it.

Laker by Community Member
  • 304 Views
  • 2 replies
  • 0 kudos

Nest thermostat

It was working fine and I used to control temp through app and monitor activity in the app but suddenly I don't know what happened I cant control temp and can't see anything in app. I did everything even uninstalled app and create again but didn't wo...

Khalid302 by Community Member
  • 145 Views
  • 0 replies
  • 0 kudos

Two stage variable speed gas fired furnace w/Nest thermostat

I installed the Nest Thermostat and the furnace is running fine. However, I've read that the Nest Learning Thermostat is "more" compatible with a variable speed furnace which I have. What am I losing, if anything, by not using the Learning Thermostat...

Scott5 by Community Member
  • 429 Views
  • 2 replies
  • 0 kudos
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