Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Heat link isn’t working h71

Hi my heat link working. It’s saying h71 on it. I have tried all the troubleshooting and I have had a Electrion out and there is power to the heat link. The light isn’t coming on. It seams to be a faulty unit. I have it just under 18 months. Can some...

Clares5 by Community Member
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  • 3 replies
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Quit working

After 4 years Nest Learning Thermostat quit working. No display, blinking red light or low power/recharge battery on app. Took Nest from upstairs unit and hooked up downstairs and it worked fine. Took Nest from downstairs (bad Nest) hooked up upstair...

Wmadyun07 by Community Member
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  • 9 replies
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Fan won't turn off, all wiring is set correctly, fan set to auto

I have the basic Google Nest, running low voltage 18/5 color coded/matched wires from furnace to thermostat, R, C, Y (Y/Y2 on furnace), G, W, reading as 'connected' on nest, matched 1 to 1 with labeling on furnace. No *OB on furnace, *OB 'empty' on N...

jim716 by Community Member
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  • 4 replies
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How to start Nest initial settings over again

I made some errors in setting up the Next thermostat. Namely, not knowing how to move among the choices (rotating ring). How do I start over, i.e., how do I reset the thermostat to its out-of-box settings and program it right? Thanks!

New thermostat, app wont work

  I have installed my thermostat, it works manually however the app and thermostat are not working therefore making it pointless having the option, I have attached the errors I’m getting. Has anyone had similar? Customer services are unable to help m...

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Nest Thermostat shows wire slots empty or not detected.

I Installed the Nest thermostat for heating, during the summer, with 2 wires (R and W). For months, the display worked properly when I walked by, I could read the room temperature, etc. This week, the thermo attepmted to use the heat for the first ti...

klojewski by Community Member
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  • 6 replies
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[Product Request] thermostat without any thermostat connection

So here’s an interesting request… I’m setting up an air conditioning system and I want to have physical control for them. Something just like the nest thermostat. But, I don’t need it to connect to any device. I just need to to be a nest device, with...

heat not consistently coming on; app says the heat is on

3rd Gen Nest Learning ThermostatThe problem started 4 or 5 days ago. My heat does not seem to be coming on and staying on consistently. Often the app will show the heat as being on (orange background) but the heat will not actually be on and the temp...

dzmeyer by Community Member
  • 865 Views
  • 4 replies
  • 1 kudos
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