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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4658 Views
  • 0 replies
  • 5 kudos

Nest Thermostat: which reset when you upgraded boiler

We remodeled our fixer upper house and upgraded our heat boiler+revamped the heat supply+wall insulation.Long story short, It is a massive upgrade and the house warms way faster (yeah)There are multiple reset on the thermostat.Which one should I do t...

Romain by Community Member
  • 142 Views
  • 0 replies
  • 0 kudos

Nest thermostat

Other end of green wire is not connected at furnace. 

Rjb03 by Community Member
  • 132 Views
  • 0 replies
  • 0 kudos

Heatlink connection lost no blue light

After 8 months my thermostat will not connect to the heat link despite being connected to the WiFi. I have read that I need to get the blue blinking light on the heatlink to re connect but if the three lights on the device, none are blue. The top one...

Familyguy by Community Member
  • 10498 Views
  • 16 replies
  • 1 kudos

Nest thermostat says no power

Ok, so we have 2 separate furnace/ac systems 1st floor and 2nd floor. Installed Nest Learning thermostats in both locations, 2nd floor working perfectly. The 1st floor is problematic. It runs for a while then I get e74 message, no power in the line. ...

Mike-Mass by Community Member
  • 754 Views
  • 2 replies
  • 0 kudos

Nest

My nest thermostat is not keeping my house warm. The nest warms the house then it drops the temp to 65 or 62 then says it will take 2+hrs to reach the set temp. I've tried setting a schedule, turned off learning and eco and I'm still having this issu...

ABagby by Community Member
  • 368 Views
  • 3 replies
  • 0 kudos

Setting a manual schedule

When I set up my manual schedule at 7am it comes on at 6am. Does the time i set relate to the time it switches on or does it think that that's the time i want the room to reach set temperature and therefore turn on earlier.

Security key has a hyphen

Just bought the house. Has nest thermostat E. I have zero documentation on this thermostat and never used one before. I was able to get it connected to my WiFi, have the Nest App on my iPhone ( IOS15). Pulled up the security key and it has a hyphen (...

Shoupda46 by Community Member
  • 271 Views
  • 0 replies
  • 1 kudos

Inside room temperature

Just bought a learning Nest thermostat. How do I know what temperature inside the room is remotely. Its in a vacation home. I can change the thermostat temp but how can see the ambient temp of the room?

NEST Thermostat not working

This evening I noticed the heating unit in the attic was kicking on and off. I went to the Nest app and I found a “no power to rh” error code. Within 3 seconds the code goes away and the unit kicks back on and works as it should. Monitoring the issue...

Trpbeliel by Community Member
  • 527 Views
  • 5 replies
  • 1 kudos
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