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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4523 Views
  • 0 replies
  • 5 kudos

Your system stopped heating you home several

I have received alert emails saying that my system briefly stopped several times while heating my house. How do I determine which unit is having this issue as I have more than one unit? I had my repair company come out, but they did not find the issu...

Arby by Community Member
  • 315 Views
  • 1 replies
  • 0 kudos

Nest Thermostat E keeps marking me as away

My Nest Thermostat E is not reading my phone as at home. I work from home, I’m almost always here, and every time I check my google home it’s marked me as away. My settings on my phone for both Nest and Google Home allow it to tell my location always...

New Nest E - blank screen!!

Just bought a new Nest E and when I plug the thermostat into the USB power, absoluteley nothing happens - totally blank screen and the app wont connect.Have tested the USB plug and it works fine. Any suggestions (other than send it back!)

peter_uk by Community Member
  • 169 Views
  • 0 replies
  • 1 kudos

Thermostat e

My thermostat e won’t connect to app. 

KP1 by Community Member
  • 150 Views
  • 0 replies
  • 0 kudos

Heat won’t stay on at night

I’ve had this thermostat for about 2 month now. I don’t have it on “learning” because it wasnt learning, I don’t have the schedule set up either bc this thing just does whatever the heck it wants to do. I literally have to reset it daily. I wake up f...

Heating sync with hot water

Advice required pls - my nest 3rd gen is unable to turn off the heating when the hot water is on. This is despite reaching and exceeding the set temperature. If I manually turn off the hot water on the schedule the heating will then switch off. How c...

Ross8510 by Community Member
  • 176 Views
  • 0 replies
  • 0 kudos
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