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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Compatibility???

Looking to replace our current thermostat with a new nest ( 3rd gen) product but we heat with geothermal with propane as a back up for when the geothermal needs to increase more than a degree or two. Does anyone know if both heat sources can be added...

Megz by Community Member
  • 143 Views
  • 0 replies
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Thermostat Display shows not Entry Key

Have a 2nd iPhone which I want to also use to control thermostat settings. Thermostat shows it connect to an account (an iPhone) but provides no entry key value. How do I obtain the Entry Key? Can only one phone be used?

Nest thermostat e - heater on only above 22/23c

I have this in the kitchen and only turns on of i manually change above to the temperature of the house which is never right. Therefore the auto schedule is uselles because if is 20 the heaters never goes on. How to fix it?

Zhivagouk by Community Member
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Nest heat link disconnecting , connect on wired link

Everything worked fine for 5weeks. Heat link next to boiler and thermostat in family room. Yesterday thermostat lost connection to heat link. Heat link with fixed green led show that it is connected. Upon wired connection immediately wireless connect...

Datar by Community Member
  • 588 Views
  • 4 replies
  • 0 kudos

Connecting Thermostat to New Nest Apps

I just installed 3 Nest Learning Thermostats. One of them connected to my Nest app fine. The other 2 will not connect. I've gone through all the troubleshooting tips and still they will not connect. Any help would be greatly appreciated!

Furnace turn on

My nest was just installed, the heat pump is running but I want the furnace to kick in because it's taking too long for the house to heat up. What changes or adjustments must I make?

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