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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Wiring Nest Thermostat with Rheem RQPM-A036JK

I am familiar with the concept of the C wire and how things will work, but I am unsure exactly how to wire the Nest Power Connector at the heat pump because it has too many wires labelled C. It is a Rheem RQPM-A036JK. I hope to hook it up today becau...

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LDempke by Community Member
  • 497 Views
  • 0 replies
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App not working

App isn’t working. Thermostat works fine but can’t connect to app at all. Every time I try it says having connection issues try again in a few minutes. I believe there is a major problem with Google cloud which may be directly effecting the app. Not ...

Render06 by Community Member
  • 402 Views
  • 3 replies
  • 0 kudos

Warranty

My thermostat that is a year old became unresponsive. I worked with Google in a chat session for over an hour trying to fix and was unable to. I then had to call my HVAC to come look at the issue. They said the entire system is working fine and narro...

Heat link no working

Had nest 3rd gen with heatlink working no problems for 15 months, now suddenly heatlink is not working, no lights

Once again both of my Nest thermostats are unresponsive

If I walk up to the thermostat, it looks normal.My wifi+internet is working just fine.if I ask Alexa to adjust or tell me the temperature, she responds with "Downstairs isn't responding."The Google Home app shows a "Indoor 0" with a gray circular sli...

Benrub by Community Member
  • 620 Views
  • 2 replies
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Nest Thermostat V3

Just bought a new Nest Learning 3rd generation thermostat and will be hooking it up soon. I have a single stage American Standard heat pump and a 2 stage American Standard natural gas furnace. I have looked and can not find an answer on if this will ...

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Nest Learning thermostat 3rd Gen with Bosch Condens 2300 W

Hi guys, did anyone have any experience with connecting the Nest to the gas boiler from Bosch, model Condens 2300 W?I am having a hard time with the installation because my old thermostat only had 2 wires (COMM and NO) and I did not receive any signi...

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Harun by Community Member
  • 1662 Views
  • 5 replies
  • 1 kudos
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