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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Modify dual-fuel settings via API

I have a dual-fuel system (Heat Pump, with a boiler HW setup as Alt). In the mobile app, I can change the temperature cutoff for when the thermostat switches to Alt. This is in Settings -> Equipment -> Dual Fuel. As far as I can tell, this is not exp...

djk by Community Member
  • 275 Views
  • 0 replies
  • 0 kudos

Multiple google neat thermostats

I have 2 google nests, one for upstairs and one for downstairs, however, the upstairs nest controls the heating downstairs and vice versa. Is there an easy way to fix this please?

CAZ4007 by Community Member
  • 225 Views
  • 1 replies
  • 0 kudos

Someone was expected home

I have two nest thermostats in a guest house. They were installed this summer and work great except that they keep running the heating and cooling when the house is empty even for several days in a row. The usage history shows an event that says some...

Screenshot_20211114-081359_Nest.jpg
Lkfraser by Community Member
  • 553 Views
  • 3 replies
  • 0 kudos

Multi zone heat and cool

I’m interested in getting the nest thermostat. I have a multi zone home. Here’s the interesting part. Zone 1 downstairs controls the heat and cool with 1 thermostat.Zone 2 heat thermostat is in the bedroomzone 2 cool thermostat is in the hallway.I un...

I'm home but thermostat still goes into eco mode

I installed two Nest Thermostats over the last couple days but find that even though I am home, both thermostats go into Eco mode at the scheduled time instead of staying in Comfort mode. We are in the house moving past the thermostats (Activity sens...

petra777 by Community Member
  • 3159 Views
  • 12 replies
  • 1 kudos

Nest changes to Away but doesn't invoke Eco

Hi all, last year the Nest behaved as it should, ie when we went out the location changed to Away, and the heating went off (Away is set to Eco). This year it's still correctly reporting Away when we go out, but the heat stays on. The settings are st...

John99 by Community Member
  • 139 Views
  • 0 replies
  • 0 kudos

Firmware 6.22-22 broke app connectivity on nest thermostat

Since the 6.22-22 firmware update, the app has said my nest thermostat is not connected about once a day. Strangely, if I go to the thermostat itself it thinks it is connected. I have done a factory reset, but nothing changed. I have followed the ins...

bradbort by Community Member
  • 425 Views
  • 1 replies
  • 1 kudos
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