With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
QR Code and Entry mode Do Not Work
We recently reset our wifi and needed to re-add our thermostats to our home App. The QR code immediately takes a blurry photo every time and fails to connect. The Code Entry method asks me to choose the last four digits of the serial from a list it n...
Thermostat offline
We had a power outage a couple of weeks ago! When the power came back on all my devices came back on line except our thermostat! I have tried a few times to reset the modem and everything comes back up but the thermostat! The problem is we are in RI ...
3rd Gen Nest Thermostat wiring help
I have a 3rd gen thermostat and a heat pump. Here is a picture of what I have.
Nest Thermostat not updating, will not send code for app
We have Gen 2 Thermostats. One works great. The software for the second thermostat has not been updated since 2019. In addition, the app on the thermostat is not connected. It does indicate that it is connected to my WiFi.I have tried removing power ...
Multiple Thermostats
Feature Request: I have two HVAC systems (upstairs and downstairs), and it would be great if I could tell them not to run simultaneously. My power company has an on-demand consumption model, and they strongly encourage us not to "stack" our usage; if...
Home Away Stopped Working
Up until about a week or so ago my Home Away Assist worked like it’s supposed to. Now it won’t change to Away when I leave my home for the day. I have to manually switch the thermostat to Eco. I’ve uninstalled and reinstalled the app- no help. My set...
Hot water not working
Hi my hot water has started to play up. Randomly, the hot water symbol remains grey when scheduled to come on and therefore no hot water. I have seen issues mentioned in previous posts but can’t see a resolution. I have tried factory reset of schedul...
Old email, can’t get into account
Hello! I tried the advice to a similar thread. I think I need live assistance to reset my nest password. There’s no getting back into the old email.
Nest Learning Thermostat - WiFi not working
I have a Nest Learning thermostat that I purchased June 16th 2020. About 4 days ago I noticed it was disconnected from the network, I thought nothing of it and let it sit a couple days to reconnect. It never did.I started looking into it today, to tr...
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