Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Multi-thermostat coordination for apartment dwellers
Does anyone else have this problem? The heating systems in NY are individual in wall units specific to each room. In my case I have 8 heating/cooling units with 8 nest thermostats. (I should have stock in the company) In the living/kitchen/dining the...
Resolved! Google Nest Thermostat Snow work with AA battery or must have 24 VAC power
Google Nest Thermostat Snow work with AA battery or must have 24 VAC power
Thermostat has NO location setting
My thermostat has the wrong weather location, it is correct on the app, but wrong on the thermostat. Everyone says to go to the thermostat settings, location. But there is NO option for location on my settings menu
Nest Thermostat causing reversing valve to chatter.
I’m on my second Nest thermostat - first one failed, and this one seems to have failed also. When the thermostat calls for cooling the reversing valve begins to chatter. I was able to troubleshoot it to the Nest output. Is there a fix for this issue?
Complaints email address please
Please can someone give me the email address for the head of the customer complaints team? Boxt engineer left us without heating after a botched repair and refused to come back. Customer service won't send the parts for me to get an independent engin...
Nest Wiring with Taco ZVC-405-4, common doesn't work?
I have a Taco ZVC-405-4 with priority, and a set of 4 Nest learning thermostats on 4 radiant heating zones. I have been running with 2-wires fine for a few years, but there have been some battery issues and I want to use the C wire, which the thermos...
Resolved! Google Nest Wiring question
In my existing thermostat's on both levels(ground and upper floor) i have the wires W,Y,G,R,C. In the google nest smart learning thermostat , where do i connect "W" ,"Y" and "R" wires. I am bit confused with the Y1/Y2 ,W1/W2 and Rc/RH slots. Appreci...
Old Thermostat works, but Google Nest says no power to R wire
Old Hunter Thermostat works but when I try to install the Google Nest, it says no power to the R wire (I tried both the Rc and the Rh). I went back and reinstalled the one thermostat to make sure it's drawing power and it does, so it doesn't seem to ...
How to stop Routines
How can I stop routines?
Nest and external timer controller
I am looking at installing a Nest Thermostat and ask, Can I still have an external timer controller also connected to my boiler?
