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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Connection to furnace

I have a system that uses two control circuits. Rh and Rc. Will the nest models accommodate this?

SteveJan by Community Member
  • 269 Views
  • 1 replies
  • 0 kudos

Transfer Nest Thermostat to a different account

How do I transfer a Nest thermostat to a new owner? Have not found instructions that work so far. Google product and customer support is really very bad for all the advancements as far as technology goes. Makes wonder if I really want to enter this e...

Gen 3 Thermostat is black screen

Serial # 09AF01AF51200C22installed May 2021, & black screen in December 2021.please advise on best way to repair this issue

FHACK by Community Member
  • 207 Views
  • 0 replies
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Nest learning Thermostat fan speed issue

Good morning,I installed my Nest Learning Thermostat yesterday and had no issue. However I have now noticed that when the fan is on outside of cooling or heating cycles, it is running at high speed as opposed to the previous lower speed setting. The ...

Rod2 by Community Member
  • 307 Views
  • 0 replies
  • 1 kudos

Thermostat compatible?

I have these wires for my existing systemLooped red wire connecting W2 and WE Yellow GreenLooped red wire connecting RC to RH Is this compatible for the Google Nest Thermostat?

Stevepaul by Community Member
  • 176 Views
  • 0 replies
  • 0 kudos

Heatlink

Hello, heating no longer works have had someone have a look and it’s the heatlink. How do I get a new one sent out please

Ben1986 by Community Member
  • 191 Views
  • 0 replies
  • 0 kudos

Preheating

My thermostat keeps reading preheating when the heat comes on what can I do about this?

Forgot pin code

What do I do if I forgot my Pin Code and my device is no longer appearing on my nest App, we changed net provides so it’s not connected to wifi anymore! How can I rest thermostat back to factory settings?

MN by Community Member
  • 564 Views
  • 1 replies
  • 0 kudos

Restart Nest Thermostat E remotely?

I have 3 Nest Thermostat E in different parts of the house. They are all reading crazy high temperatures (96,97,100). But the furnace is not running. Can I restart them remotely?The help doc does not match what I'm seeing on my iPhone or web browser.

kji by Community Member
  • 218 Views
  • 0 replies
  • 0 kudos
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