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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21875 Views
  • 0 replies
  • 6 kudos

My thermostat is dead - Warranty isn’t answering

Hi everyone, hope all is well.My nest learning thermostat is 9 months old and eventually the wifi stopped to work. Not even finding any network around. I restarted my thermostat and my network. Nothing worked. After this I reseted my thermostat to th...

Antonio_W by Community Member
  • 1138 Views
  • 6 replies
  • 0 kudos

Wiring thermostats on a 3-wire without a common

How can I get a Nest Gen 3 to work with three wires, R,G,W on a five-zone system with heat pump (for cooling and heating), aux heat? In the tech page, it says "The Nest Learning Thermostat is designed to work even if your home doesn't have a common C...

Not sure how to wire it

My existing thermostat has wires in W, G, R, Rc and Y. I want to connect W to W1. G to G. Y to Y1. Rc to Rc. I’m not sure if it’s ok to connect R to Rh.

BG2 by Community Member
  • 1271 Views
  • 8 replies
  • 0 kudos

Heat link failure

Hi Nest, I have an issue with the heat link, stopped supplying power to thermostat. Had electrician test heat link and confirmed there is no power out of unit. Cables are sound.

Arv1 by Community Member
  • 661 Views
  • 3 replies
  • 0 kudos

Could This Be Any More Difficult?

Which wire shown below go in the nest Y C W and G R OB spots?I know I can't connect white and blue as they were (to one spot).Does the orange wire go to the W or the OB? What is RC vs R?

IMG_6325.JPG
Jefe1 by Community Member
  • 1660 Views
  • 11 replies
  • 0 kudos

Nest issues merging with google home

My IOS Nest App forced me to use my google account to login and then somehow I tried to merge it with google home. I now have no connection to my thermostats. If I try to set up a new device, it asks me to enter the 7 digit number but the thermostat ...

Heat link

Hi I have an error saying failed to connect wirelessly to the heat link can anyone give me a contact number so I can contact Google nest as I can’t find them online

EH118 by Community Member
  • 469 Views
  • 1 replies
  • 0 kudos

Refund delays for replacement heat link

Has anyone successfully recieved a refund for the instalation of a replacement heat link due to a fault? Seen loads of posts where delays have been experienced but not the outcome. Been waiting since January now and the customer service is a nightmar...

Bodz by Community Member
  • 2419 Views
  • 15 replies
  • 0 kudos
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