cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22741 Views
  • 0 replies
  • 7 kudos

Resolved! Maintaining temperature

This is kind of a stupid question, but I've noticed that when I turn my ac on before going to bed that it only cools my place to my set temperature once, and then shuts off while I'm sleeping for the rest of the night, so I wake up in a hot place (at...

cdunlap007 by • Community Member
  • 1270 Views
  • 5 replies
  • 1 kudos

Google is too cheap to support their own products

It's crazy that I invested in these products, considering the billion-dollar company that sells them can't even muster enough care to support their products. Community support for free products and services? Fine. Community support for products and s...

ihatethis by • Community Member
  • 437 Views
  • 1 replies
  • 0 kudos

My Nest Heatlink is totally dead

Hi there, I have had a electrician round and British Gas to help fix my heating issues, both have said the unit is totally dead and needs a replacement, I have tried to call 0808 169 2307 several times for several days since last week and can you bel...

Busbeon by • Community Member
  • 3659 Views
  • 16 replies
  • 0 kudos

Thermostat

Since iPhone update the app has lost my thermostat on my phone. The add device function doesn’t work because the stat is connected to the wife’s phone. Hence won’t give me a code to add device. The stat just says connected. Do i have to full reset an...

Dazzafaz by • Community Member
  • 662 Views
  • 3 replies
  • 0 kudos

How can I see my sensor temperature history

I'm looking to optimize my central air and need the historical data from the sensors Can you please advise how can I see the historical temp measurements in the different rooms across time? Thanks!

youli by • Community Member
  • 7578 Views
  • 2 replies
  • 1 kudos

Eco Temps Never End?

I use the home away function only on my two nest protects that are in the second floor bedrooms. I don't use my phone or the thermostat for the home away function. After nest has gone to away, my thermostat will go to Eco temperatures. But sometimes ...

Bacon by • Community Member
  • 503 Views
  • 1 replies
  • 1 kudos

Thermostat says cooling but stuck on the same temp for hours

I just installed my nest 3rd gen learning thermostat yesterday. There is only four wires: Y, G, W, R (jumper to RC) on the original thermostat pictured here: https://ibb.co/nspF3nChere's what it currently shows on the nest: https://ibb.co/rmPQ4YxI ca...

m3ganlove by • Community Member
  • 579 Views
  • 1 replies
  • 0 kudos

Heat Link Dead

Hi, our heat link has suddenly stopped working today, I have two Nest thermostats in the house controlling different heating circuits. One heat link is working normally, the other has no lights on at all, I have measured the input voltage and am gett...

Schedule

Cannot connect to my schedule  

Edgara by • Community Member
  • 401 Views
  • 1 replies
  • 0 kudos
to vote
Labels