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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Upgrading from Gen 1 to Gen 3 Nest Thermostat
I am an original Nest thermostat user and just upgraded my HVAC to a heat pump. Am I able to take off the Gen 1 thermostat and simply put on the Gen 3 thermostat and expect it to work properly? I am trying to determine if I will need to rewire the Ge...
Replacing existing thermostat with Nest
I've 2 Wunda brand thermostats. 1 for radiators, 1 for underfloor heating, both of them fixed on the wall with wirings inside the wall. Is it technically possible to replace them with 2 Nests and use Wunda thermostat's wiring?
Resolved! Heat link has no power
Hi,my heat link isnt working its just stop working and I have it only over a year.is there any chance I can get a replacement please?!Thanks!
Temperature sensor data via API
I am able to see my thermostat data via API, but temperature sensor data doesn't appear to be available in the Devices List API. Am I looking in the correct place? Is temperature sensor data available somewhere else? If not, when will it be available...
Trane system nest compatibility
I understand that my trane thermostat is labeled a little differently than a standard thermostat. B in my thermostat looks like C for a standard one and W-O looks like a W for a standard one. So should I use corresponding standard labels for compatib...
Nest Heatlink No Longer Functioning
Google SupportMy Heatlink is no longer functioning. I have followed the advised steps posted in the community links however the HeatLink no longer lights up or responds to reset protocol.The Heatlink is receiving power and the boiler is functioning f...
Resolved! Needed More Home locations on the Nest app.
Hello All: We are using the Nest app with our church thermostats. The issue I have is some of them are far apart and by suggestion of the Customer service rep they had me set up the thermostats individually is a "Home Location" of its own....Now the ...
New Furnace - Nest Thermostat Wiring Problem
Greetings:We have a new home/system, and I'm having a problem sorting out the wiring. Currently wired to the thermostats (PRO model T705) - we have Y, G, RH&RC (jumpered) and W. Initially I wired Y to Y1, W to W1, R to RH to RH, and G to G. It turned...
3rd Gen Heat Link
Hi there, noticed no hot water today so checked my nest 3rd gen stat and it was dead. Checked the Heat Link and no lights, checked power supply to unit and its fine 230v.Turned off power to Heat Link for 30secs but no luck. Tried master reset but not...
Problem using Nest learning thermostat with oil heating and heat pump
Hi there, I am having a problem switching an older thermostat with Nest learning thermostat (the stainless steel one).Here is the description of my heating and cooling system:Cooling Type: Central A/CCooling Fuel: ElectricHeat Pump - Oil BackUpHeatin...
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