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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22009 Views
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  • 6 kudos

Nest app switches to away when home.

Have had the nest thermostat for years. Recently the app flips to away when I’m home, the setting changes to eco & I am freezing

Jmn by Community Member
  • 564 Views
  • 2 replies
  • 0 kudos

Nest Heatlonk not working

Hi there,Installed Nest learning thermostat in 2020, suddenly heatlonk stopped linking with thermostat. Can't turn on manually. Advised that heatlink is faulty. Can I get replacement? Can I talk to someone in person. Many thanksPJ

PJ_Shiju by Community Member
  • 620 Views
  • 3 replies
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Resolved! Wiring

I have a red wire and a black wire where my thermostat is.Need help figuring out if my system is compatible

Tony197055 by Community Member
  • 1440 Views
  • 6 replies
  • 0 kudos

Display brightness

Followed suggestion for Nest E brightness control (display too dim); went to settings, but could not find choice for "brightness". HELP!Thank you!

Bill56 by Community Member
  • 744 Views
  • 3 replies
  • 0 kudos

Thermostat

My nest thermostat 3rd generation heatlink has suddenly stopped working - no lights at all but 240v is present at the terminals. Pressing buttons etc has no response. Appears to be a common problem with numerous other people reporting exactly the sam...

Resolved! Wiring 2 wire milliamp system and 2020 Nest

This is about controlling a gas fireplace with a millivolt gas valve and automatic fan. The pilot is always on. So all I need is on/off in response to set point.I'm looking to replace an existing 2-wire thermostat (Acumen model K) with a new Nest. I ...

Spar by Community Member
  • 2227 Views
  • 5 replies
  • 0 kudos

Compatibility?

I am not sure if my system is compatible with any nest thermostat. I know it is not compatible with the Nest Thermostat, but I don’t know if it is with the learning or the e thermostat.  

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Anna2 by Community Member
  • 1094 Views
  • 5 replies
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Two Defective thermostats

One thermostat shows a W5 error and now can't reconnect to network. All recommended checks completed. Other nest thermostats are on the same network without problem and no external factors or interference has been introduced so it is a hardware issue...

olis by Community Member
  • 668 Views
  • 3 replies
  • 0 kudos

My thermostat

The screen says It has detected a problem with the Y1 wire. Which is the heat and cool wire. In red it says E103. Any help appreciated on what to do.

Google nest Heat link won't power up

Hi. I have just had a second nest heat link die in the space of two weeks. I have had a extremely unhelpful member of your staff Andrew. Not willing to help in the slightest. can you please explain how two separate heat links can fail in the space of...

paul1189 by Community Member
  • 811 Views
  • 4 replies
  • 0 kudos
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