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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22012 Views
  • 0 replies
  • 6 kudos

Resolved! Heatlink dead

hi, my heat link (about a year old) is dead with no lights at all. I have tried everything in the instructions/chats but nothing changes the H71 or the lack of lights in the heat link. I really want to put some heating on so please can you tell me ho...

Nvaslpn25 by Community Member
  • 1280 Views
  • 6 replies
  • 0 kudos

Adding telephone number to Presence Sensing

I have the Nest Thermostat in a Home Location with 4 separate Family Member phone numbers. 3 of the phone numbers are iPhones, the other is an Android. When my Nest Thermostat was setup originally, ONLY my iPhone number was entered & it is the ONLY n...

DragRacerX by Community Member
  • 1789 Views
  • 4 replies
  • 1 kudos

Nest

It's been working fine for over a year.. an now it's suddenly won't connect to the heatlink, ive restarted both heatlink an thermostat.. ive followed all the actions on the truoble shooting page.... the thermostat is now nex to the heatlink, but stil...

Qadz by Community Member
  • 762 Views
  • 4 replies
  • 0 kudos

Nest thermostat apps

I am trying to set up my nest to synch to the app, it is staying offline, however I have reactive my account still showing offline.

Rwil by Community Member
  • 465 Views
  • 2 replies
  • 0 kudos

Nest thermostat

I just installed our thermostat and it works great. But I do not have a lock icon come up and I have tried all the solutions listed on the “help” area. I bought this specifically to lock it so teenagers don’t turn our heat up. Any suggestions? I have...

Hopper by Community Member
  • 711 Views
  • 4 replies
  • 0 kudos

Unused Wire

My old Honeywell had an unused in “U” but I don’t know where to put that in the new thermostat. I’m afraid of leaving it exposed.  

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Moekhan82 by Community Member
  • 901 Views
  • 4 replies
  • 0 kudos

Nest Replacement Options?

I have a new HVAC system (installed 2021) and have no heat today. Nest says it's "heating" but the furnace (gas) is not turing on. PIlot is on. This problem has occurred multiple times this winter and fixing it usually requires fiddling with the app....

DDx by Community Member
  • 603 Views
  • 2 replies
  • 0 kudos

Nest thermostat install

Do I need to jump between r. And c. The Honeywell I’m converting from had a jumper?

Lrjahn by Community Member
  • 1012 Views
  • 3 replies
  • 0 kudos

Resolved! Does not follow Schedule set. smart thermostat

I set my thermostat to cycle between 62° and 67°I set desired times when I want this to happen for instance I wanted it to come on during the week at 2:30 and start warming up the house before I get home at 3:30. Everytime I come home the temperature...

Lazybum_ by Community Member
  • 2115 Views
  • 5 replies
  • 1 kudos
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