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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4846 Views
  • 0 replies
  • 5 kudos

Nest E Thermostat disconnected from WIFI

My thermostat disconnected from the WIFI a week ago and it will no longer reconnect. I have tried everything; resetting the modem and router, reset of all the thermostat settings to factory original and disconnected from my Nest account. Nothing work...

valmichel by Community Member
  • 1237 Views
  • 10 replies
  • 0 kudos

My nest hasn’t been connected to the wifi for months.

My nest thermostat has not been connected to wifi for months. It’s worked fine for the first few months then just would not connect another day. I’ve tried everything from different wifi networks, different nest accounts, factory resets, you name it....

Vinny by Community Member
  • 605 Views
  • 4 replies
  • 0 kudos

Nest Fan setting

Why doesn’t Nest have a fan only mode?I want to be able to turn on my fan to circulate air in my house and to help bring in the fresh air from outside. Problem is I have to turn on either Cool, Heat or Cool/Heat to do so. Then, I have to remember to ...

DACu by Community Member
  • 602 Views
  • 3 replies
  • 3 kudos

AC Compressor Doesn't Turn On

Tried installing my new Nest Learning last night. My house is all electric with a heat pump. Was able to get the fan to run and the heat to run, but the AC wouldn't kick on. I tried a few different wiring configurations based on what I saw online, bu...

Existing Wiring.jpg

Nest Learning Thermostat WiFi Chip Overheating

I recently moved into a new house with a 3rd gen Nest Learning Thermostat. I noticed that my AC was constantly running (15-18 hours a day) to achieve 72 degrees F. I got a thermometer to double-check the temp and realized that the Nest was off by abo...

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