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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21998 Views
  • 0 replies
  • 6 kudos

Thermostat

Hello, I set a 4 digit pin to my thermostat and I forgot it, also I lose the wifi connection so I can’t use my app to unlock, my family is freezing 略 how I can do, not phone number to call, please help ….!

Garfield1 by Community Member
  • 290 Views
  • 0 replies
  • 0 kudos

Nest 1st gen. How to connect?

I have the electric diagram of my boiler. Can anyone tell me what wire goes where on Nest connectors? Old thermostat only used 2 wires.

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Leo_Volin by Community Member
  • 420 Views
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AWAY feature works erratically

I recently changed phones ( Galaxy S8 plus to Galaxy S20 plus) and ever since, the AWAY function on our Learning Thermostat only works sometimes. At least once and sometimes twice a week, I will go to a nearby city 20 miles away. The last time I went...

kwisecar by Community Member
  • 1070 Views
  • 5 replies
  • 0 kudos

Nest Thermostate

Thermostate installed working great but can't add to my Google Home App or my Nest App.I'm tired of resetting each time it fails. Have been thru the troubleshooting list. And nothing has worked. I have other Nest and Google products that are all conn...

Mirolla by Community Member
  • 396 Views
  • 1 replies
  • 0 kudos

No light on heat link

I have no light on heat link and display showing error H72. We had it more then a year working fine and yesterday night it stops. We had no power cuts no other electrical issues in the house. We tried to switch boiler on and off and all electricity a...

LEEDS-UK by Community Member
  • 2381 Views
  • 8 replies
  • 0 kudos

Nest : please attach to base

I have had my nest for a year but this winter it is not working. It randomly states please attach to base and will shut down to save energy at random times. In the middle of the night it some how got detached from the base and i woke up to 50F while ...

Alexis22 by Community Member
  • 31907 Views
  • 21 replies
  • 1 kudos

Is Nest still learning ?

I originally setup the schedule to come on at a certain time and off at certain time. I noticed that Nest would modify the schedule and put in what it was changing temp to and any user inputs. However, I thought I was over controlling it so deleted t...

E74 Error

We have a 2 stage furnace for both heating and cooling. We intermittently are getting the E74 error in the Nest app. The schedule for heating is set to bring house temperature to 67 degrees at 6AM. The room where the nest is located does not come up ...

ccb by Community Member
  • 447 Views
  • 0 replies
  • 0 kudos

Nest is offline and I need help reactivating

Hello,My Mom's house (she's not there) had no power for a week and was just reconnected. The Nest is offline and we need it online so we can turn on the heat. I confirmed with Xfinity that the router was reset and has a strong signal.Anything I can d...

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