Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
auxilary heat issues
My wife had our grandson install a gen 3 thermostat. now when the auxilary heat comes on from our heat pump there is a burning smell and the smoke alarm goes off so I flip the breakers off to be safe
How do I know if this blue wire is a C-wire?
My old thermostat had 4 wires attached to it: W (white), Y (Yellow), G (Green) and Rc (Red). It also has a blue wire that wasn't attached to the old thermostat (it's along the white wire in the picture).I bought the "Google Nest Thermostat - Smart Th...
Smart Vent Integration
Thanks, google for **bleep**ing up works with Nest, by breaking smart vent integration that was in place prior to you taking over nest. Assholes.
Fault code TD021 (6007) in Nest E thermostats
What does fault code TD021 (6007) in Nest E thermostats mean?
Can't connect Nest E after factory resetting
Hi, I reset my Nest E thermostat. But, I now find II cannot add it as a new product to my Google account and it won't register on the Nest app. I have downloaded the Nest app again but still no luck. My Nest E also shows a strange symbol (a phone wit...
Heat pump
When in the heat mode the fan comes on but the condenser does not. The condenser runs when in the cooling mode but will not turn on in the heating mode. All wiring is in the correct location.
Heat Pump thermostat wiring
I have a Goodman heat pump in the attic with a Vivint thermostat that I am trying to connect my new Nest learning thermostat (3rd gen) to. I can walk through the heat pump setup using the Nest app but since my current thermostat has yellow & orange w...
2nd Nest learning thermostat 3rd generation
I just installed a second nest learning thermostat upstairs. I am receiving an WiFi error message and it’s identified as Nest thermostat.
