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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21971 Views
  • 0 replies
  • 6 kudos

Lost Internet Connection

My internet is out due to weather issues and I can’t seem to get my thermostat to go into manual mode. I have a message that my service provider has seasonal savings activated. I normally over ride that in the app which I obviously can’t use now. Whe...

Found unopened Nest (2nd Generation) - worth installing?

While doing some post-holiday cleaning, I stumbled across an unopened Nest that I don't recall receiving, from some years ago. I looked at the manuals on this site, and it appears to be a 2nd Generation Learning Thermostat. It refers to nest.com, whi...

SueFB by Community Member
  • 529 Views
  • 2 replies
  • 0 kudos

Thermostat

Did all troubleshooting and still thermostat continues to disconnect with Wi-Fi yet show good connection. Furnace goes on and off

Wogomon by Community Member
  • 306 Views
  • 0 replies
  • 0 kudos

thermostat

For many decades my century old home employed a mechanical thermostat that was electrically connected to the heating system via one pair of wires which would close a circuit to turn the heat on or open the circuit to turn it off.Forty years ago I ins...

timbowtie by Community Member
  • 310 Views
  • 0 replies
  • 0 kudos

Thermostat

Can’t fine tune as tap does not work 

Randyt by Community Member
  • 244 Views
  • 0 replies
  • 0 kudos

Resolved! No nest entry key on nest thermostat

Have gone through install twice. Can not get entry key from nest thermostat. So I do not see thermostat in nest, only in Google home

Bill-GA by Community Member
  • 1200 Views
  • 2 replies
  • 0 kudos

Nest Thermostat: which reset when you upgraded boiler

We remodeled our fixer upper house and upgraded our heat boiler+revamped the heat supply+wall insulation.Long story short, It is a massive upgrade and the house warms way faster (yeah)There are multiple reset on the thermostat.Which one should I do t...

Romain by Community Member
  • 272 Views
  • 0 replies
  • 0 kudos

Nest thermostat

Other end of green wire is not connected at furnace. 

Rjb03 by Community Member
  • 287 Views
  • 0 replies
  • 0 kudos

Heatlink connection lost no blue light

After 8 months my thermostat will not connect to the heat link despite being connected to the WiFi. I have read that I need to get the blue blinking light on the heatlink to re connect but if the three lights on the device, none are blue. The top one...

Familyguy by Community Member
  • 17982 Views
  • 16 replies
  • 1 kudos
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