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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23731 Views
  • 0 replies
  • 8 kudos

2 wire system

I have a 2 wire thermostat that controls my infloor heat. Can I just use the 2 wires or do I need to put a transformer in?

Snappy by Community Member
  • 566 Views
  • 1 replies
  • 0 kudos

Where is the cooling wire?

I'm told i don't see the AC icon because the cooling wire is not connected. Where is the cooling wire?

JoyceD by Community Member
  • 1015 Views
  • 4 replies
  • 0 kudos

Nest delay

Hi all, I’ve just had a new boiler fitter with a Nest thermostat and I regularly have to wait about 30 mins for the heating to start after turning in the heat on the thermostat. Any ideas?

SteveH99 by Community Member
  • 329 Views
  • 0 replies
  • 0 kudos

Resolved! Model

I have inherited a nest thermostat- I am trying to ascertain what model it is but despite serial number don’t seem to find answerSerial no. 03BA01AC42140042backplate 3.2

Linda6 by Community Member
  • 942 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat out of warranty in 12 months?

My Nest Learning Thermostat broke in freezing temperatures and I was told it wasn't under warranty despite having the product for only 12 months. I originally purchased the product in May 2019, however, in December 2020, my display was not working so...

Gray90 by Community Member
  • 880 Views
  • 1 replies
  • 0 kudos

Nest heat link not sending message to boiler

Hi all, my thermostat is not sending call message to boiler suddenly after working fine before. Boiler is working as I can get heating upstairs (using old style thermostat which controls upstairs). Heatlink is showing green solid light and when press...

Claire88 by Community Member
  • 873 Views
  • 3 replies
  • 0 kudos

New phone

I have a new phone and cannot pair it with my thermostat 

masidsha by Community Member
  • 463 Views
  • 1 replies
  • 0 kudos
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