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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 5 kudos

Learning Thermostat 3rd Gen - set up in Curling Rink.

We have the 3rd Gen set up in a Curling rink . The Preset Temps are to high . we would like to know how to change so we can lower the Temperature. It's an Unique situation. The ice Temp is 23 degrees . We would like to be able to only Heat to 42 degr...

Andrew115 by Community Member
  • 103 Views
  • 1 replies
  • 0 kudos

Wiring compatibility

Hi, Can you tell me if this is compatible with the Nest learning thermostat?Thanks!!

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akin2k9 by Community Member
  • 89 Views
  • 1 replies
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Heating instead of cooling, and cooling instead of heating

Hello, I'm not entirely sure, but it seems that my thermostat is inverted. When I try to cool, it begins forcing out hot air, and when I heat, it shoots out cool air. I followed the wiring through the app to the best of my ability but doesn't seem to...

Twavatar by Community Member
  • 118 Views
  • 1 replies
  • 0 kudos

Neat thermostat concern

Hi, I'm trying to convert the heating in my house to smart heating system. I was looking to buy the nest thermostat, i tried calling the nest pro's for installing it, they suggested not to buy them as the heat link causing lots of issues and the supp...

Boiler not coming on but app and Nest say it is

Had Nest for many years but this week the app will only switch the boiler on for hot water but not the heating although it says it is on. Have tried manually switching on the heating but again it says it’s on but the boiler is definitely not. The TP ...

Zlord by Community Member
  • 124 Views
  • 2 replies
  • 0 kudos

fan runs heat does not

please help me with setupI have a five wire systemheat goes on and fan runs but no heat comes on

dpwz by Community Member
  • 133 Views
  • 3 replies
  • 0 kudos

Nest thermostat compatibility

I just bought the Nest Thermostat and the online Google compatibility checker says my system is compatible. My wiring is RC R W Y GHowever the google home app says my system is not compatible. Anyone have a solution to this? If not compatible, is the...

Smstodard by Community Member
  • 160 Views
  • 1 replies
  • 0 kudos

Nest and Smart Meter Inconsistency

I have a mystery. I am away from home and set Nest to Eco 16deg. For the last 2 days my smart meter Hugo app has been showing occasional gas usage 2-3 bursts a day (I would expect this as it has been cold). However my Nest history shows No Usage for ...

KWilson22 by Community Member
  • 124 Views
  • 1 replies
  • 0 kudos
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