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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22015 Views
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  • 6 kudos

Having trouble connecting my nest thermostat

So I have an old system. Unfortunately it’s only a two wire system. And in order to connect to power connector I need three wires. How can I get around this issue. Obviously I have power and heat wires

Dtreptow by Community Member
  • 263 Views
  • 0 replies
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Nest thermostat can't connect to nest app

I've tried multiple times to add the nest gen 3 thermostat to the nest app. I have factory reset, and uninstalled/clear memory for the app. It is connected to my Google nest wifi mesh no problem.

spender by Community Member
  • 300 Views
  • 0 replies
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Thermostat offline and i'm away from home

I'm new to nest and had a thermostat installed. I'm now away from home and the nest app says offline. All the trouble shooting solutions require physical presence at the thermostat to resolve. Hoe can I fix when I'm way from home? Also, I set to eco ...

Jac101 by Community Member
  • 733 Views
  • 1 replies
  • 0 kudos

New install, no heat - Nest 3rd generation

Hi All,I just installed a new Nest 3rd generation thermostat. I replaced a Honeywell wifi thermostat that had a 5 wire hookup. The wires I have are W -heat, Y -air conditioner., Rc- Power cooling, Rh - Power heating and G - Fan. I connected these to ...

BenB by Community Member
  • 316 Views
  • 0 replies
  • 0 kudos

I cannot access the quick menu on my Nest e

I reset my Nest e thermostat and after that the nest e would not show the menu and I cannot connect to my internet. I get a TD 009(18.1) error after trying to connect to my internet.

MikeWard by Community Member
  • 386 Views
  • 0 replies
  • 0 kudos

Heat Link not working with no LED lights

Our heating is not working and thermostat has a heat link error code. There is power going to the boiler but no LED lights to reset or switch off the Heat Link. Is there a way to get this fixed or get heating back on?

Nest 3rd Gen Learning Therm and HOUSE wifi lights

I'm hoping that SOMEONE has experienced what I have:My GN3rdGLT is located in a low-light but high-traffic area of my home.When I walk past the t-stat, not only does Farsight activate, but the smart-lights in the area ALSO activate.So basically I hav...

tjinjer by Community Member
  • 381 Views
  • 1 replies
  • 0 kudos

TD014(0.64)

Hi, I've been trying ALL MORNING to connect my Nest to my app (which was previously connected with no problems) and I keep getting this error message? I've rebooted the phone, my network, the Nest, everything but it's still not connecting to the Nest...

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ukxpat by Community Member
  • 8147 Views
  • 29 replies
  • 3 kudos
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