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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 6 kudos

Installinh nest e, have a blue wire

On my old thermostat, a Honeywell one, there was a blue wire connected to the K spot. As you know there is no K on the nest, so which spot would I put the blue wire into?

Seifert by Community Member
  • 706 Views
  • 3 replies
  • 0 kudos

Heatlink has Lost power

Hi my heatlink has lost power this morning. I have tried resetting boiler, all wires are ok and no fuse is out. Looks like I need a replacement. please help

Kam by Community Member
  • 505 Views
  • 1 replies
  • 0 kudos

No heating

My thermostat is turning orange as normal and saying it’s heating but my boiler is not firing up and the radiators are cold! Please help

Sseezzaa by Community Member
  • 1538 Views
  • 7 replies
  • 0 kudos

Dead Heat Link - No Contact from Google

Hello all, I have the Nest 3rd Generation learning thermostat. A couple of days ago the thermostat started showing a H71 fault.On inspection the heat link was showing no lights even though the electrical supply to the heat link was fine.Phoned Google...

YasuDoobay by Community Member
  • 1214 Views
  • 5 replies
  • 0 kudos

C WIRE

Google Nest ThermostatDuring set up app told me that I needed a C wire for full funtionality, so I connected one. Now the app continues to tell me that it is not connected when I know that it is. Have tried factory reset and deleting and re-introduci...

Pa-T by Community Member
  • 683 Views
  • 3 replies
  • 0 kudos

wifi

My nest thermostat shows its on line but the nest software shows that is offline. What can I do to fix this

bwtaylor by Community Member
  • 583 Views
  • 3 replies
  • 0 kudos

Wire connections

I have a heat pump system and my current thermostat has a wire connection at the Y/Y2 terminal. I also have a Y1/W2**, but no wire is connected. Should I connect the wire at the Y/Y2 connection to the Y1 on my Nest?

bobkjr44 by Community Member
  • 731 Views
  • 3 replies
  • 0 kudos