Nest Thermostats

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Wifi not detected and software out of date

I have a 3rd generation Nest Learning Thermostat, several months ago it stopped seeing my wifi and I cannot use it on the app. I have attempted over and over to reconnect it, reset the router, reset the thermostat, reinstalled with no success. The ve...

Heat Pump Back-up Electric Heat Lock Out

Is there a setting in the thermostat for the maximum ambient temperature that the thermostat would energize the electric back-up heat in my heat pump? I was told by our HVAC guy that competing thermostats do provide this setting (e.g. in his house). ...

Google Nest will not connect to Wi-Fi

I have been trying for months to get a replacement thermostat as mine will not connect to wifi. I have sent and responded to several emails but the threads just keep getting closed out. Please someone help! Is there a number I can call? case number 9...