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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23747 Views
  • 0 replies
  • 8 kudos

outer ring not working

I have hard reset my Nest as it has been offline for . It will not scroll through the menu. Ring does not work. Can select by pushing and turning will not select anything

River by Community Member
  • 1222 Views
  • 4 replies
  • 0 kudos

No power to nest

 this is my wiring on my existing thermostat for a gas fireplace I’m trying to hook up a learning nest to it but I’m getting an error saying there is t power to the RI checked breakers, wire etc. now i have no clue what to do.

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Gmrd by Community Member
  • 991 Views
  • 3 replies
  • 0 kudos

Reset app

I have a Nest learnable thermostat, I have been resisting switching to google but this week I was forced. Now I can’t connect my thermostat to the app because thermostat says it’s already connected to an app. What should I do to fix this issue that g...

Segrestr11 by Community Member
  • 1071 Views
  • 3 replies
  • 0 kudos

Nest thermostat

My thermostat hasC,Y,R,O/B,G, EAux wires. Nest hasY,C,W,G,R,O/B connectors. How do I connect wires?

fzebedis by Community Member
  • 939 Views
  • 3 replies
  • 0 kudos

Thermostat switches off

I noticed my 3rd gen thermostat was offline. That's when I realised the thermostat is switched off. I detached the thermostat and connected to a mini usb. The thermostat booted and after a few seconds displayed the message to connect to the base agai...

Kvenkat by Community Member
  • 2553 Views
  • 11 replies
  • 0 kudos

Google Nest hot water heating timer

You can only set the On/Offs schedule for Hot Water on the Hour and half hour.You can select any time in the setting and when you save it goes to the nearest half hour!I see no logic for this. I thought it would be made more flexible but it hasn't ch...

John_ by Community Member
  • 2331 Views
  • 5 replies
  • 7 kudos

No power to Rh wire detected.

My internet is on but on the app its saying that the nest thermostat isnt able to connect to any wifi connection. On the device its saying the Rh wire has no power error E74. I removed the cover and checked the wire and it is quite snugg in place. Th...

Chromecast won’t power on

I tried everything to call support and it keep me trying this and that and I been on this for hour and it’s not working . Please call me back support 5177034458 RT

Ronmas8 by Community Member
  • 256 Views
  • 0 replies
  • 0 kudos

Need both Aux and Emergency Wires?

I have heat pump system (not a duel fuel system) that I'm wondering if I can connect a Nest Gen 3 Learning thermostat to. I have G, R, O, Y, W2, X (Blk), and E (Brn) wires. How should I wire this? Can I put W2 in W1, X in W2/Aux, and E in *(star)? 

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CR8 by Community Member
  • 1275 Views
  • 4 replies
  • 0 kudos
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