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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23783 Views
  • 0 replies
  • 8 kudos

W5 Error

Hi - I have had the W5 error for about a week. I've tried all troubleshooting methods recommended on the community, and read it could be the Wifi Chip itself? please help - thank you.

mjken57 by Community Member
  • 1318 Views
  • 3 replies
  • 1 kudos

NEST Learning Thermostat not connecting to Heat Link

Hi all, Recently moved into a property and it has a Nest Thermostat installed, fantastic! However, I'm trying to set it up and I am having issues connecting the Thermostat to the Heatlink. I've managed to somehow, get the App to recognise the Thermos...

RossG92 by Community Member
  • 945 Views
  • 2 replies
  • 0 kudos

Resolved! Confused about W2 and E/AUX wiring

I am trying to install the Next Self learning Thermostat and below are my current wiring. I plan to connectRC jumpered to R (red) wire to R on the NestW O/B (White wire) to W on nestW2 E/AUX (Brown wire) to W2.The rest will go as shown C, G and Y to ...

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Danby by Community Member
  • 20567 Views
  • 4 replies
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Resolved! Mixed wires

Hello,I am a newbie owner of a google nest and am doing research on how to start. I’ve read that W is for heat and that W2 is for second level heating. However my original thermostat has the white wire going to W2 and nothing to W. The heat does work...

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Alex by Community Member
  • 1551 Views
  • 2 replies
  • 0 kudos

Incorrect temperature

Had ac work done when the power was turned back on battery low indicator was on. Checked to make sure there were not batteries in my nest and put it back on. It went back on tighter than it had been?? Now the temp isn’t right and it seems to run cons...

Juliej by Community Member
  • 876 Views
  • 2 replies
  • 1 kudos
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