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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4662 Views
  • 0 replies
  • 5 kudos

Nest thermostat error e294

I installed a thermostat on my 5 wire system and got the error message e294, no R wire detected. I checked all my wiring, removed the thermostat from the app and did a factory reset several times, but got the same error. I read in another post to con...

JPH by Community Member
  • 164 Views
  • 1 replies
  • 0 kudos

Nest Offline

Hi, I am getting an error code E195. I have tried all that I can do technically. Not good at these things. All other devices in the home work so I know it is not WIFI. I even tried rebooting just by some small miracle it would help. Not! I did a hard...

Uninstalling a Nest Power Connector

I installed a Nest thermostat and then had an electrician install the Nest Power Connector to address low power messages. When they persisted, I hired a Nest Pro, who said my old wiring wouldn't support the Nest even with the Power Connector. He said...

rrob80759 by Community Member
  • 136 Views
  • 1 replies
  • 0 kudos

Nest Showing Offline

My Nest has been offline for 6 Days, the device is online, if been through the troubleshooting steps but this has not resolved the issue, both web and app are showing as offline. The nest itself is showing online

Mooihoek by Community Member
  • 188 Views
  • 3 replies
  • 0 kudos

New Boiler and Now Nest Thermostat Call for Heat Intermittently

Just replaced my boiler and since the new one (Utica) was installed the Nest looks like its calling for heat (screen turns the orange color) but the heat does not come up. Also noticed the temperature on the Thermostat does not match the room thermom...

pfeiffeh by Community Member
  • 89 Views
  • 1 replies
  • 0 kudos

Temperature Sensor update

Is there any possibility the "Nest Temperature Sensor" will be updated for compatibility with the "Nest Thermostat" ? Yes this is both a serious question and tongue in cheek because these are literally the words on the boxes (boxes that live side by ...

set my thermostat to automatically go below 50

I would like to set my thermostat downstairs(no one sleeps there) to automatically go below 50 for a period of time at night, on the schedule. So my heater does not run constantly. Honeywell thermostat heat temperature can go down to 40 for schedule....

jenny2gao by Community Member
  • 458 Views
  • 5 replies
  • 1 kudos

DO NOT BUY! Absolute trash!

We moved into a house with a nest thermostat, stopped working after a few months, so they send us a replacement because it is under warranty. A year later. the replacement stopped working! But we are no longer qualify for a replacement because the or...

Resolved! Can’t add thermostat to account

I moved into a house with a nest thermostat. I set up Wi-Fi but I can’t connect. Error code m15. Won’t allow me to do anything. Just goes back and forth from m15 to learn more.

Dpipal by Community Member
  • 145 Views
  • 1 replies
  • 0 kudos

Nest Thermostat indoor temperature not updating

I have a Nest Thermostat that will not read the correct indoor temperature until it turns the heating system on. Usually it reads the indoor temperature as a few degrees too warm but if I set the thermostat to one degree above the indoor temperature ...

blue8haze by Community Member
  • 796 Views
  • 5 replies
  • 0 kudos
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