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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4621 Views
  • 0 replies
  • 5 kudos

Minvector Baseboard Heat 24Volt Transformer

I have Line voltage Baseboard heat system. There is a transformer installed already Called a Minivestore Model 50240. 24V .15 Amp It switches 240V and the diagram has two systems loaded onto the termostat with 2 wires out of the transformer to the th...

Nest Thermostats (2) schedule has gone missing?

Actually this is not just a heating issue. All of a sudden my two nest thermostats are no longer in the Nest App, and neither is the schedule that has been working fine for over a year. I haven’t messed with the app, my wifi hasn’t changed, nobody’s ...

Mike-Mass by Community Member
  • 122 Views
  • 1 replies
  • 0 kudos

Nest Password Reset is not working.

I cannot log into Nest to control my thermostats and when I select "password reset" it says an email will be sent but I never get one. I just want to reset my password so I can get logged in to control my thermostats.

DPJ1 by Community Member
  • 237 Views
  • 4 replies
  • 0 kudos

AC blowing Heat

Installed 2 Nest Learning thermostats in my vacation home last winter. The downstairs thermostat works fine but the upstairs one has problem. On that thermostat, heat works fine on heat mode, but when I switch to AC, it blows hot and cold air. I had ...

BoCung by Community Member
  • 214 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Learning Thermostat Wiring 3rd Gen

Hello if you have a electric heat pump with emergency heat and a 7 wire setup I would recommend wiring it as follows then run your tests. I ran all the test and my system runs as it should. Yellow to Y1 for heat/CoolGreen to G for fanOrange to O/B fo...

Subiewrx22 by Community Member
  • 1324 Views
  • 4 replies
  • 0 kudos

Nest installed but cannot find hot water

Hi there , i have just had the nest installed this weekend and all is working well with the exception of the hot water.I have a 3rd Gen Nest but live in a 3 story house and do not have a combination boiler.We have a tank on the top floor and the boil...

Sten79 by Community Member
  • 143 Views
  • 1 replies
  • 0 kudos

Nest Link not starting CH after 6 years good running.

Hi, hoping I can get a little assistance here before I call out an engineer. We had our Nest set to eco over the summer, as per usual. This year, when turning the heating on there was no response from the boiler. We called an engineer out from Vailla...

damastes by Community Member
  • 342 Views
  • 8 replies
  • 0 kudos

O and B wiring help please! 😬

Trying to help set up my grandma's Nest in AZ and running into trouble. Old thermostat has O,B,W,G,RH wires. I tried connecting B to the C and the O to the O/B as others had success with. I received an error from Nest looking for the Y and moved the ...

CO_AZ by Community Member
  • 360 Views
  • 5 replies
  • 0 kudos

Converting from Carrier to Nest

My old system has four wires that went to labels RS-(green wire), RS+ (blue wire), VG (white wire), and V+ (red wire). I have no idea how to connect it to my Nest thermostat.

jennG29 by Community Member
  • 400 Views
  • 7 replies
  • 0 kudos
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