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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21810 Views
  • 0 replies
  • 6 kudos

Can’t control thermostat in app

I can see the thermostat and check to see there has been no activity, but I can’t access control to the thermostat. I tried to reconnect and add the thermostat to the app but when I go to the thermostat to get a key it says it is already connected

blkwel by • Community Member
  • 278 Views
  • 1 replies
  • 0 kudos

Unexpected Furnace Startup

Cold start boiler. Temperature well above call for heat temperature. Furnace temperature less than 80 degrees.Have first floor and second floor Nest thermostats. Every 6 hours give or take 1 minute first floor zone valve lights up, furnace goes throu...

Casey2019 by • Community Member
  • 236 Views
  • 1 replies
  • 0 kudos

My Generation 3 Heat link is dead.

Hi, I have a 3rd Generation Heat Link which is dead. I believe Google know about the issue and are offering replacements. Is this correct. I have followed the troubleshooting but to no avail.Many thanks

leesm1 by • Community Member
  • 457 Views
  • 3 replies
  • 0 kudos

Need help for connect nest thermostat

Hi everyone, I have Nest Thermostat 3rd Gen and Heatlink. I've been using these devices for 2 years at my previous adress. I moved to a different place and changed the combi boiler to a new one. I can see the OT icon in the boiler connection base but...

Zukhba by • Community Member
  • 176 Views
  • 0 replies
  • 0 kudos

Nest thermostat gen 3 error E77

Hi all, I am trying to setup my nest thermostat 3rd gen and getting an error E77 that wire Y1 is not connected.I do not have any Y wire connected to my old thermostat. Could some one please help me understand the right setup of my nest thermostat.

zoro07 by • Community Member
  • 317 Views
  • 1 replies
  • 0 kudos

Auto fan stopped working

Hello, I have an older (Nest 2?) system that has worked fine over the past several years, however an issue just came to light where the auto fan does not work. I can turn just the fan on manually (with or without the heating being on), but the auto f...

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