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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Stage 2 cooling

Does the 2nd generation learning thermostat have a display that says stage 2 cooling is on or does it always just state cooling?

Timshane by Community Member
  • 178 Views
  • 1 replies
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Low battery, learning thermostat 3.

Learning thermostat 3, installed Feb 2022. I keep getting low battery and it drops off from the internet. I recharge the battery and it stays on for awhile but the gets low battery again. I've read the other posts regarding this problem. Can anyone r...

DavidL69 by Community Member
  • 134 Views
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AC compressor runs for 1 minute

Just upgraded to nest and the compressor (outside) only runs for 1 minute then shuts off. After it initially runs for 1 minite, I can hear the compressor run for about 1 second every few minutes The fan (inside HVAC system) runs continuously. I have ...

Prod1013 by Community Member
  • 255 Views
  • 1 replies
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Nest thermostat not following schedule

I have my schedules set however it does not follow it. It stays on eco mode until I get home from work (even though I have it scheduled to switch to comfort and hour before I get home) I also have my phone location off and presence sensing off but so...

Resolved! Used nest pro thermostat

Bought a used nest thermostat and it had PIN code that I don’t know. Also unable to connect nest to app to reset. Tool section grayed out? Any suggestions?

NEst is not connecting wifi

I have two nest thermostat has been issues with wifi connect I spoke with someone few weeks ago with one unit now two unit all having same problem

drhan71 by Community Member
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Help Eliminate Nest Time/Temp Programming

We have moved from our home with Nest Thermostats. WiFi is disconnected, yet both thermoststs are still responding to time/temp changes that we originally set up via WiFi. We would like changes in time/temp only as we dial them in right at the thermo...

Rick85041 by Community Member
  • 196 Views
  • 1 replies
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I am not receiving RMA email for the nest thermostat

Hello Everyone,I am following up with Google support to receive the RMA email in order to place an order for a replacement.It has been two days, and I have not received the email. Support is unable to explain why the RMA email has not been sent. This...

NEST 3rd Gen learning thermostat: Setting HW Schedule

To set/re-set a HW schedule you're presented with an old-fashioned circular clock face and can set the hours and minutes separately - the latter to the nearest minute if you're so inclined. But however you set any ON or OFF time, the actual setting r...

Mekon77 by Community Member
  • 280 Views
  • 3 replies
  • 0 kudos

Nest sensor reset for new nest account.

Hey community! I have a nest thermostat sensor that was associated to another nest account. I would like to add it to my current account, but even after reset, when trying to connect it says “this device is connected to another account”. How could I ...

Piñera by Community Member
  • 211 Views
  • 1 replies
  • 0 kudos
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