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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 5 kudos

Nest Thermostat App .

The App screens for my Nest thermostat used to work but now only show Home/Away assist and no other screen. We have tried rebooting etc. to no avail. Advice please. Thank you.

JimKin by Community Member
  • 109 Views
  • 1 replies
  • 0 kudos

Nest app erased my thermostats

Yesterday it was working perfectly but this morning I waked up and I couldn’t see my thermostats on the app , what could have happened? I can only see my thermostats on Google home but I dont like Google home .

Andtos by Community Member
  • 245 Views
  • 1 replies
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Replacing Honeywell that has numbered wiring

 I want to replace my Honeywell thermostat in my condo to a Nest, however the wiring is all numbered and doesn't have letters. What is the numbers to letters conversion, also which Nest should I be getting to accommodate my wiring?

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Pmark by Community Member
  • 126 Views
  • 1 replies
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New Nest sensor is offline

I purchased a new Nest Thermostat with Sensor and the Sensor says offline. I haven’t even put it in the room that I want it in because I can’t get it to work. Help!

2Luvable by Community Member
  • 172 Views
  • 1 replies
  • 0 kudos

Furnace heating way beyond scheduled temperature.

My sleep schedule is set to end at 5am, with a sleep temperature set to 16.5 degrees Celsius. At 4am I wake up to the furnace kicking in - the thermostat reading temp shows a 4am real-time temperature of 21.5 degrees, and at 4am the furnace keeps kic...

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Silke by Community Member
  • 92 Views
  • 1 replies
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Nest heat link no lights

Our heatlink doesn’t seem to be working. There are no lights at all so resetting doesn’t work. We’ve tried all the troubleshooting suggestions and nothing, any ideas on how we sort this out?

Chris0188 by Community Member
  • 145 Views
  • 3 replies
  • 0 kudos

Nest heatlink faulty

My heat link has stopped communicating with my boiler - receives signal but just clicks with no action.Heatlink is showing a solid green light, manual mode does nothing. It was working fine last week with a schedule.Customer support have refused to h...

Fujitsu UTY-TTRX/TTRXZ1 + Nest compatibility

Thanks to the previous poster who shared details of how to wire up a Nest thermostat to a Fujitsu mini-split system. I have three ducted units and converted them using the UTY-TTRXZ1 adapter. However, I wanted to share some details on the Google Nest...

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