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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22132 Views
  • 0 replies
  • 6 kudos

Hung up on by supervisor. Lost a good customer today

I had the issue that I’ve read about online with WiFi suddenly being unable to connect. I was told that the replacement would only be covered by the remaining warranty on my current nest, about 6-7 months. I asked to speak to a supervisor. He was rud...

IronMike8 by • Community Member
  • 376 Views
  • 2 replies
  • 1 kudos

connection to the base

the thermostat does not see the base, the base glows white, but there is no connection. the screen gives a technical error and does not connect

Lilfera by • Community Member
  • 194 Views
  • 1 replies
  • 0 kudos

Nest thermostat sensor won't connect to thermostat

About 6 months ago my sensor stopped working. I tried EVERYTHING suggested from other posts in the community to connect with no luck. I went as far as purchasing a new thermostat, no luck there. I then thought it may be a bad sensor so I just receive...

Can’t find WiFi with Nest Learning Thermostat

My nest will can no longer find my network! It has worked fine for several years and suddenly stopped! Each time I try it says it can’t find a network! I’ve tried reset,, removed device (mistake) and tried to reinstall, no success!

GregV by • Community Member
  • 311 Views
  • 2 replies
  • 0 kudos

Nest E thermostat not showing history in nest app

Ever since my nest thermostat went through an update in September, I have been unable to see any usage history on the Nest app, or Google home app. The history is there in the thermostat itself, but won't communicate and transfer it with the app. I h...

Stoobs by • Community Member
  • 534 Views
  • 3 replies
  • 0 kudos

Nest E thermostat won’t turn on

I have a Nest E thermostat that won’t turn on. I’ve charged it with a USB charger. It has a flashing green light. I plugged it into my working base in my home but the screen won’t turn on. I’ve held it for 10 seconds. The flashing green will flash or...

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