Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Thermostat will not control heating

Although my thermostat clicks it is not controlling my heating

Moved into new house, nest heat link already existing on Boiler.

Hello, I've just moved into a new house and there is already an existing heat link for nest attached to the boiler. If I were to buy a nest thermostat, can I connect this easily to the existing heat link? Or do I need to connect it to a new heat link...

adding new users

We need to add two new users to our account - so they can have the app o their iphones - how do we do this?

Nest thermostat (2020) coming to the UK? Or Matter for older Nest thermostats?

I would LOVE to be able to control our home’s Nest thermostat in Apple Home (using our Apple TV 4K as a matter hub/controller). I can see that the Nest 2020 Thermostat has matter but was only ever released in USA and Canada. Not the UK. What is the p...

Can’t get on google home to set up thermostat

I have installed and used a nest thermostat in my Florida home for 3 years. No problems except when the internal goes off because of power outages. I bought a new one for my other home but can’t get in the google home to set it up. I had to take it d...

Nest thermostat compatibility

Wanted to check to see if the thermostat is compatible with my system.

Resolved! Random temperature adjustments

My next thermostat has started randomly changing my temperature settings to 72F at different times of the day. It seems that there’s a glitch because you can see in this attached history screenshot that around 8PM it’s saying that it’s starting early...