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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
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  • 5 kudos

Nest entry key

I recently bought a home and did the Nest Factory reset. When the r entry key comes up it is 6 alpha characters long. The app is looking for numeric and 7 long. Help!

Queent9 by Community Member
  • 110 Views
  • 1 replies
  • 0 kudos

Thermostat not connecting to nest app

The nest thermostat is connected to the home app. But it says it’s offline on the nest app. I tried on an android and a iPhone. Showing the same thing. I reset the thermostat. Also switched WiFi. Still not showing. Any other ideas?

Bheiden1 by Community Member
  • 394 Views
  • 8 replies
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Resolved! Use heat link thermostat?

Can nest thermostat e be configured to use the lowest of the heat link and the controller thermostats? I think it just uses the stat in the controller

TimH by Community Member
  • 331 Views
  • 4 replies
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My Nest thermostat won’t turn OFF the heater

I have had an old thermostat that controlled my heater and air conditioner just fine. The only thing was, I had to go downstairs to change the mode from HEAT to COOL or OFF manually on the thermostat’s keypad. I decided to switch for Nest to have a c...

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Glebych by Community Member
  • 409 Views
  • 4 replies
  • 0 kudos

Nest Thermostat Compatible With Trane HVAC System

Afternoon I'm trying to see if my Nest Thermostat (not the learning thermostat) is compatible and will work with my Trane HVAC unit. I have attached a pic of the current configuration. The orange, black, and brown wire are not connected. Any help wou...

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MHRABY by Community Member
  • 320 Views
  • 5 replies
  • 0 kudos

Controlling fan on old wood furnace

So I have a really old wood furnace that heats my garage and the apartment above it. I currently have a switch (not smart) to turn the blower on and off. I'm looking for a solution to make this smart. I want to be able to have the blower turn on/off ...

R21A by Community Member
  • 123 Views
  • 1 replies
  • 0 kudos
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