cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23667 Views
  • 0 replies
  • 8 kudos

Resolved! E73/E74 wiring problem

I just changed out a working thermostat with a nest 3rd generation. I keep getting an E73 or E74 message depending on which side I put the power cable. The thermostat can tell where the cable is because if I change it, it shows such in the wiring dia...

joemcrane by • Community Member
  • 629 Views
  • 3 replies
  • 0 kudos

Nest Heatlink issue

Hi. My nest thermostat/Heat link has suddenly stopped working. I have tried everything and no luck getting it back working. It appears that there is no power coming to the heat link. do I need a new heat link? Where can I get one and does Google supp...

Nest THERMOSTAT offline COLD

Help! I did a factory reset on my nest and have been trying to connect it as a device on my Google Home app. It gets to the testing phase and goes no further. The screen of my nest only says “continue set up in the Google Home app”. I’ve been working...

AliStu by • Community Member
  • 577 Views
  • 2 replies
  • 0 kudos

I’m done, your product sucks.

The “ energy saving” features on nest are absolute **bleep**. It is unbelievable to me that they don’t have a manual mode with schedules so the user can override the system they purchased. I work from home, I don’t need the system to make decisions l...

joeytaft by • Community Member
  • 349 Views
  • 1 replies
  • 0 kudos

How do I set eco mode on a vacant home?

I flip houses in the Northeast, when I put the finished home on the market realtors (in the winter) crank the heat 掠 all the way up. (In the summer) they crank the temperature to cold 略 and leave it that way when they leave. I installed the NEST to c...

Bcinde1 by • Community Member
  • 487 Views
  • 1 replies
  • 0 kudos

Thermostat nest unit

Nest thermostat not using auxiliary heat only uses auxiliary heat when on test mode. It was 32° outside.It was 60° in my house.I had the heat set on 68 When I went to bed but when I woke up it seems like it was on all night and it just was cold in my...

LandosoLo by • Community Member
  • 341 Views
  • 1 replies
  • 1 kudos
to vote
Labels