Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Thermostat wiring
Do I wire using the connections Y, G, R and W? Original wire setup:Y - Blue wire attachedG - Green wire attachedRC - Jumper attachedRH - Red wire attached (Jumper between RC and RH)W/E - White wire attached
Nest App for iPhone
I changed internet company and now I can not access the nest app from my iPhone
Google Next Learning Thermostat cooling way past set temperature
Hello,I have a dual zone AC system with one Nest Learning thermostat upstairs and one downstairs. Occasionally, the upstairs thermostat will cool way beyond where the thermostat is set at. For example, it was set to 73 today and cooled to 66. Is it p...
Lost power need help!
Hi, looking for help. We have a Nest and in the middle of the day, we just lost power. We removed from the wall, changed the batteries, connected to Wifi and still can't connect. It's starting to get extremely hot, because our AC won't cut on without...
Nest Sunblock not working
Sunblock is not working. Thermostat states temperature in the room is 9° higher than it actually is when the sun shines through the window onto the thermostat, I have to manually adjust the temperature setting each day in order to stop the AC from ru...
Nest 3rd gen thermostat system 2000 heating issue
I just purchased a 3rd gen nest learning thermostat and I am having a strange issue. My heating system is a System 2000. The only 2 wires connected are the power and heat wire. For some reason my heat will turn on without showing the thermostat turni...
Resolved! Nest Thermostat Compatibility Question
Hello,I am moving to a new place and the current system is wired with W3, O, Y, E, C, G, and R (pictured below). I used the online compatibility checker, and it said it is compatible with 3rd and 4th gen Nest Learning Thermostat. However, I only have...
Trouble with thermostat not turning off fans and registering as heat pump instead of AC
Hello i have a nest learning thermostat 3rd generation and I followed the wiring diagram given to me by support but it seems something is wrong because in the off position the fans still run and it believes I have a heat pump when I do not, I have fo...
Nest 3rd generation / oil furnace / generator inverter
Hello, I have the Nest 3rd generation.This controls my dual-energy system (bi-energie in french), which includes my heat pump which produces heat and air conditioning, then between 3 deg C and -12 deg C, controls the heating elements in my ventilatio...
Shutting Down
I recently had my coils cleaned. The nest thermostat was working fine before the coils were cleaned. I am getting a message that says the thermostat needs to shut down to recharge the battery. Please help. It was t doing this before and I will not st...
