Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Connecting a power connector to a Weil McLain boiler (single zone, No control board)
I have a Weil McLain series 2 boiler with a single zone. There is no control board. There are 5 wires coming out of the Tstat terminal. From left a black wire with a label 'C' not connected to anything, a green wire connected to ground, a blue wire c...
AC Cycles On and Off
I have a Nest Thermostat E connected to AC only, and is one of 2 zones. Wires connected are: Cool (Y) Fan (G) and Power (R). The system will run for 2 minutes, shut down for 5 minutes, then turn on again for 2 minutes, shut down for 5 minutes and rep...
Google Nest Thermostat on a system with only heat strips
I live in South Florida where the only heating is heat strips in the Air Handler. I have installed the Nest 3rd Gen Learning Thermostat and the AC is working but I cannot get the heat to come on. When setting up the system, the thermostat asked quest...
can't cancel Nest Renew
This is ridiculous. I did not signup for Nest Renew and now Google is changing the thermostats in my home throughout the day. Are you kidding me?! There is no way to disable this so called "feature". I'm on the phone with Google support for over an h...
Nest auto switching from Stage 1 to Stage 2 cooling takes way too long, about 2 hrs!
I have a nest learning thermostat 3rd generation, and it takes 2 hrs before it will change from stage 1 to stage 2 cooling, when the 5 ton ac heat pump cannot get the house to the set temp of 73 deg.I thought it should switch to stage 2 in like 5-10 ...
Can't unenroll from nest renew
Like so many other postings here, I find that somehow I am enrolled in the nest renew program. I do not recall signing up for it and would not if I realized it. But I am enrolled, I go to the renew home site, sign in with my nest account, and it has ...
Why would I ever buy another Nest product?
Once again Google drops products. I have two 1st Gen thermostats and a Nest Protect. In few months I now have to buy new thermostats because my expensive devices will be useless. Why would anyone buy another thermostat from Google? This will just hap...
GEN 2 End of Life - new Gen 4's coupon o
How and when am I to get this discount code to get three new thermostats as mine are all Gen 2?
Nest thermastat e
Need help factory resting my nest thermastat e I forgot the screen lock pin an is no longer in my nest app.
Nest thermostat
I have done a reset on my G4. When I go to the home app to setup, it will not find the device. The device displays “go to google home to setup”what am I missing?
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