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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21805 Views
  • 0 replies
  • 6 kudos

Connecting to nest thermostat

Good morning, I am trying to connect to an existing nest thermostat installation but can’t locate the 7-digit entry key. I have followed the instruction to locate the key but when I go into the settings menu physically on the nest stat there is no su...

lammysjl by • Community Member
  • 723 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Thermostat temperature sensor

Replaced my dead old nest thermostat with a new Nest thermostat version 4 with temperature sensor. Wired and programmed new thermostat. It works great with the google home app. The add on temperature sensor refuses to connect to the app. Made sure ne...

Rvest by • Community Member
  • 971 Views
  • 1 replies
  • 0 kudos

Best updated now no wifi

My thermostat says it updated 18 hours ago and since then the WiFi won’t connect. Restarted router, restarted thermostat, tried manually connecting to WiFi, checked that battery has enough voltage. What do I do now?sofware version is 6.2-37display-3....

DBinIN by • Community Member
  • 298 Views
  • 1 replies
  • 0 kudos

Auto Eco Keeps turning on

Auto Eco keeps turning on In the Home App I have no Presence Sense button in the settings I have turned everything off that does anything to do with location. If I am not walking in from of the thermostat it stays in Auto Eco. I have read through the...

CptRogers by • Community Member
  • 494 Views
  • 1 replies
  • 1 kudos

Resolved! 2 Wire Thermostat

I am having trouble trying to match the appropriate wires to the nest thermostat. I have a heat pump and A/C operated by my thermostat. But only 2 wires coming out of the wall. One is red labeled V+ and the other is white labeled Vg.

Mark236 by • Community Member
  • 1004 Views
  • 2 replies
  • 1 kudos

Nest 4th Gen does not work with Nest App?

Hey Google,I just installed my new nest learning thermostat generation 4 that replaced my generation 3.After siding it up in the Google Home app, I went to set it up in the nest app, and it appears that it is no longer compatible with that app.am I c...

AdAstra by • Community Member
  • 1807 Views
  • 3 replies
  • 0 kudos

Gen 4 Nest Thermostat - Holding Eco without being told.

My Gen 4 thermostat is displaying "holding eco" throughout the day, and the app says it's doing this "indefinitely." I haven't set it to do this. Google Home recognizes that I'm home, so I'm not sure why this is happening. How can I fix this?

NEST THERMOSTAT

 CAN I turn on the fan without turning on the heat or cool

YOUANDME by • Community Member
  • 292 Views
  • 1 replies
  • 0 kudos

Question about cooling stage 2 duration

Hi all,I m a newbie in Google nest thermostat.i just installed google 4th gen thermostat by myself. One of my HVAC has stage 2 cooling. However, it runs on stage 2 for 1-2 mins and stop then it runs again in 2 mins. Just want to know if this is somet...

Weera by • Community Member
  • 331 Views
  • 0 replies
  • 0 kudos

N262 thermostat error in hot weather

I have a system error on my Google Home Thermostat after installing a new AC system. The error says N262 for cold weather and to call a pro. It's 90 degrees in Florida summer and my AC guy that installed it doesn't even know how to fix this issue wit...

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