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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21803 Views
  • 0 replies
  • 6 kudos

Nest gen 2 causing short cycling air conditioner only at night

Two separate times a/c tech guys checked everything and found no cause why our a/c goes into short cycle only at night 9pm to 10pm. A/C runs fine then around 9pm it stop for 2 or 3 mins the starts for 2 or 3 mins...it does this 4 or 5 times. Then it ...

TuShudas by • Community Member
  • 306 Views
  • 1 replies
  • 0 kudos

Nest Gen 3 Battery Issue

Purchased Neat 3rd Gen Thermostat less than 1 year ago for $300 at Home Depot. Very disappointed after seeing this post 3rd Gen Nest Learning Thermostat - Battery Issue https://www.googlenestcommunity.com/t5/Nest-Thermostats/3rd-Gen-Nest-Learning-The...

Lorrene by • Community Member
  • 717 Views
  • 5 replies
  • 0 kudos

Cool is on but not cooling

Hello. For the last few days the upstairs Nest Thermostat has been set to cool but it’s stuck at 92F and won’t budge. It ran for 13 hours which is not normal. The downstairs Nest is working fine. I thought it was the filters so changed both a large a...

Pooja1 by • Community Member
  • 409 Views
  • 1 replies
  • 0 kudos

Thermostat nest

I have 2 issues that I need support. My app was recently updated and then I was not able to sign in and when I select forgot password I don’t get any email so I signed in with a different email address but I don’t have the option to control the tempe...

Gimo by • Community Member
  • 275 Views
  • 1 replies
  • 0 kudos

Nest receiver completely dead

Plumber came out and confirmed power supply fine but receiver (and therefore thermostat) completely dead. Suggested posting on here as there are apparently lots of issues with them. No idea when purchased as came with the house so purchased by previo...

Nest Support Page Out of Service

Nest Thermostat got W5 error. Checked all posts and guidelines and confirmed that it is the wifi chip issue and I need to contact Google Support. https://support.google.com/googlenest/gethelp however keeps on giving 503 error.Tried call the support b...

salamath by • Community Member
  • 516 Views
  • 3 replies
  • 1 kudos
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