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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23677 Views
  • 0 replies
  • 8 kudos

Nest thermostat

Purchased new nest thermostats from our HVAC company. I threw the boxes away and didn’t realize I needed them for a ID number in order to register for the SRP rebates. Is there another way to get that ID number?

Kleversee by • Community Member
  • 308 Views
  • 1 replies
  • 0 kudos

Nest thermostat 4 wire

My old thermostat has 4 wires label 1, 2, R and C. How do I wire this up? I also purchased Venstar Add A wire kit I was told I need 5th wire

Diyms by • Community Member
  • 432 Views
  • 1 replies
  • 0 kudos

Wi-Fi connection

Have W5 error message. Despite following all troubleshooting instructions I still cannot connect.

IRB1 by • Community Member
  • 1427 Views
  • 12 replies
  • 0 kudos

Nest App on ipad, not connecting

I have a Nest Learning App, but cannot find out which generation, it does not say on the box or instructions, it was fitted in Sept 2020. I have the App on iPad and iPhone but when I open the app it asks for password and then says incorrect, using Go...

Cyn2 by • Community Member
  • 885 Views
  • 6 replies
  • 0 kudos

Google Nest Wi-Fi Smart Thermostat

Hi - I have five wires from my furnace (red, black, green, white, orange) and these were converted to a four wire connection with a Honeywell adapter to my Honeywell thermostat (i.e. only have four wires going to thermostat). I can't seem to get the ...

Andy333 by • Community Member
  • 1155 Views
  • 9 replies
  • 0 kudos

Thermostats showing heat demand but not resulting in heat

I had an issue with my upstairs thermostat connecting to the heat link, Google went in remotely and did something which seems to have resolved the issue BUT created a much bigger problem. Now both my upstairs and downstairs thermostats show the fact ...

Beckysw by • Community Member
  • 384 Views
  • 1 replies
  • 1 kudos

Furnace does mot turn on

Installed my Nest Gen 3 Thermostat with C wire - no failts and everything checked stated good to go, but furnace never turn on/no heat:(

EdMac2 by • Community Member
  • 487 Views
  • 1 replies
  • 1 kudos
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