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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

Thermostat compatibility photo

I was wondering if someone could kindly assist me in understanding the compatibility of the Google Nest thermostat. I greatly appreciate your help and guidance on this matter.

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acff by Community Member
  • 136 Views
  • 1 replies
  • 0 kudos

Nest thermostat is not connecting to WiFi

WTF is going on with the Nest Thermostat??? Out of nowhere, I cannot connect to wifi. My network settings have not changed at all. I've done everything!!! Every troubleshooting step, and I even decided to factory reset and still nothing!! At nearly $...

PNG by Community Member
  • 650 Views
  • 11 replies
  • 1 kudos

Nest Thermostat

My Nest thermostat is connected to my old phone which broke Sunday. The screen won't even come on. How do I connect Nest thermostat to my new phone? I've scanned the Qr code on back of thermostat, then phone app tells me to enter the Entry Key. When ...

BGray2 by Community Member
  • 208 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat (3rd Generation) A/C will not turn off

On multiple occasions, the A/C will not turn off, regardless of the settings on the Nest device. The display can show "off", "eco" mode or a temperature that is higher than the actual room temperature, but the fan will not turn off. We have three cir...

kpcbills by Community Member
  • 326 Views
  • 5 replies
  • 0 kudos

Nest thermostat constantly showing low battery - GA01334-US

I had put in 2 AAA batteries and almost within the first day it started saying 'low battery'. I changed the batteries but I get that message within a day. An electrician looked at the problem. We tried factory reset etc. but no avail. The electrician...

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run2arun by Community Member
  • 244 Views
  • 1 replies
  • 0 kudos

Customer Service

I find that Google customer service is absolutely horrible. Granted I'm older than dirt and am able to navigate a little on my computer but I really like to haver help from a live person and now I can't even call you folks on my phone ( thats about t...

Nest Thermostat Weather Data Source

My nest thermostat is pulling weather data that can be 5 - 10 degrees Fahrenheit different from ground truth (small weather station placed outside, matches temperature pulled from my Apple Watch). I’ve entered my address including zip code into the s...

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jgummeson by Community Member
  • 378 Views
  • 4 replies
  • 0 kudos
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