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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4003 Views
  • 0 replies
  • 5 kudos

Nest Thermostat Warranty

I am trying to file a warranty claim on a Nest Thermostat that was purchased on 9/2/2023. My HVAC company successfully installed the thermostat on 9/22/2023. On 1/15/2023 the HVAC company was called back and diagnosed a faulty thermostat that "was no...

Nest intermittent heat signal to furnace

Furnace loses thermostat heat signal intermittently during startup and chatters the gas valve and auxiliary combustion air intake system. Furnace often then fails to fire and then short cycles to recover. C wire is installed. Single zone gas hot air ...

pjmcgnns by Community Member
  • 95 Views
  • 4 replies
  • 0 kudos

Nest Thermostat Gen3 loses connection

I have 8 nest thermostats in one home with 6 nest protects and 4 nest thermostats in this home with 4 nest protects. I have several generation 3 learning thermostats that have lost connectivity. You CANNOT get them to connect even after restarting my...

dhixson1 by Community Member
  • 110 Views
  • 5 replies
  • 0 kudos

Hysteresis not adjustable?

When will the heating band (width), hysteresis, between on & off levels be made adjustable?? For example, a 0.5 deg F swing, or 2.0 deg F swing to cycle heating, as determined by user.When will the temperature setting adjustment show fractions of a d...

blabblab by Community Member
  • 52 Views
  • 1 replies
  • 0 kudos

Voltage for Nest requirements, please help

I measured the DC voltage coming from the HVAC board, the multimeter indicates that it is supplying 21.3 volts. I think this is going to be a problem due to the info I could find, which mentioned the supplied range should be "29 to 42V". I hope this ...

Poland Return centre

Hoping someone can help...We've had a 3rd Gen Nest Thermostat for 6 months. All of a sudden I was no longer able to connect to the network... all troubleshooting complete and Google tells me they'll send a replacement after being on with support seve...

Michele21 by Community Member
  • 74 Views
  • 1 replies
  • 0 kudos
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