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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3991 Views
  • 0 replies
  • 5 kudos

Try to replace an old thermostat with a Nest thermostat

Hi. I am trying to replace an old Carrier thermostat, which only has 2 wires (V+ and Vg). I've called HVAC companies around and been getting various responses from "I don't think thermostats work with only 2 wires", to a $400 quote, to a "big job $15...

jnthn123 by Community Member
  • 420 Views
  • 3 replies
  • 0 kudos

Hot Water Schedule not heating water

I’ve had a 3rd generation Nest thermostat installed for a few years and never had any issues, it has recently stopped heating my water as per my heating schedule.The boiler fires and heats the water if I use the boost function but does not appear to ...

JTx6ox by Community Member
  • 326 Views
  • 7 replies
  • 0 kudos

does model G4CVZ support

I bought two of these thermostats from my local power company's energy conservation sale. Do them support two-stage heat pump?

tf_cheng by Community Member
  • 117 Views
  • 1 replies
  • 0 kudos

Nest is not connecting to the Wi-fi

My Nest Thermostat was working fine for 2 months and last night all of a sudden got disconnected from Wi-Fi. I did all the troubleshooting steps shown in the Nest app. Even factory reset the device but somehow Nest did not discover the Wi-fi network ...

Resolved! New phone Nest App issue

First of all, my old phone can connect to my thermostat through the app. I can connect to the thermostat through Google Home on the new phone. I can connect to the thermostat through a web browser on the new phone. I have no hardware issues with the ...

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