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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23793 Views
  • 0 replies
  • 8 kudos

Nest WIFI connection

Hello,, We have 3 third generation nest thermostats at various locations in the house and all have worked fine for the last 3 years connected to our google home wifi. In the last day one (ironically next to a wifi point) has decided that it cannot co...

Mark56 by • Community Member
  • 540 Views
  • 3 replies
  • 0 kudos

Nest Thermostat 2FA

Hi, I am having trouble accessing my Nest account because of two-factor authentication. My previous phone number, linked to my account, has changed, and I can no longer receive verification codes to access my account. My new phone number is [insert n...

Nest stuck on home screen

Hi,We're in NC and just got power back after Hurricane Helene and my Nest thermostat is stuck on the home screen. Picture linked (the icon in the middle is a house - camera was damaged in the storm).It's a Gen 1 and I've tried rebooting it by holding...

cmielke by • Community Member
  • 708 Views
  • 4 replies
  • 0 kudos

Resolved! Changing owner of Nest thermostat

Hi,We are moving away from the house, the Nest thermostat is on our account, we are stopping the wifi as well, what do we need to do to get out of the Nest so that the new owner can take over and set up his own account?Many thanks!Anne

Google nest issues

Has anyone else’s Nest gone out the last 2 evenings? We’ve never had a problem with our nest until last night and it said No Power. We changed the battery, flipped the breakers, unhooked and rehooked the wires, and nothing worked. We’re in FL and it’...

Jc2592 by • Community Member
  • 369 Views
  • 1 replies
  • 0 kudos

Set Always On Fan

I am trying to set my fan to "Always On" without success. I've gone to settings, fan, drop down "always on" then no matter what you must make a choice of times in order to move on. I set mine to "Always On" 12a-12pm. It didn't work. I have tried ever...

Tbear by • Community Member
  • 772 Views
  • 3 replies
  • 0 kudos

free nest power connector

So how can I get the free Nest Power Connector for my Nest thermostat?The Hope App says I need a *free* nest power connector but the link does not work, conveniently gives a 404 error...

idanko by • Community Member
  • 438 Views
  • 2 replies
  • 0 kudos

Best W5 error

I’ve had a W5 error code for a while. I’ve tried all the suggested steps to reset etc, non of which are working. I’m not getting an option to speak to customer services. Can anyone suggest what I can do.

Stewam by • Community Member
  • 572 Views
  • 4 replies
  • 0 kudos
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